Dental Assistant/Receptionist

Overview
Join our dynamic healthcare team as a Dental Assistant/Receptionist, where you will play a vital role in delivering exceptional patient care and ensuring the smooth operation of our dental practice. This energetic position combines clinical support with front desk responsibilities, offering a rewarding opportunity to contribute to patient health and satisfaction. You will be the friendly face and efficient organizer that keeps our clinic running seamlessly, utilizing your medical administrative expertise and clinical skills to create a welcoming environment for all patients.

Must be a friendly person/demeanor.

Duties
Greet patients warmly, schedule appointments, and manage patient check-in/check-out processes using Open Dental
Assist dentists during procedures by preparing treatment rooms, sterilizing instruments, and handing necessary supplies
Review and update patient medical records while maintaining strict adherence to HIPAA confidentiality policies and health information management standards
Collect payments, process insurance claims, and perform medical billing using knowledge of health insurance policies including all PPO.

Manage phone communication with patients, answer inquiries professionally, and coordinate appointment scheduling with excellent phone etiquette
Qualifications
Proven clinic experience in a dental or medical office setting with familiarity in dental clinic procedures and terminology
Strong computer skills including proficiency in Microsoft Office suite
Excellent customer service skills with the ability to communicate effectively in bilingual settings (preferred)
Experience with medical collection processes and health insurance knowledge to facilitate smooth billing operations
Ability to handle multiple tasks efficiently while maintaining clinical confidentiality policies and attention to detail
Prior experience working with electronic health records (EHR) systems in a healthcare environment is highly desirable
Embark on a fulfilling career where your clinical expertise and administrative talents come together to make a real difference. We value energetic professionals committed to providing outstanding patient service while supporting the daily operations of our clinic. Join us today to be part of a vibrant team dedicated to improving lives through exceptional dental care!

Looking for bilingual personnel (spanish/ukranian)
Pay: $18.00 - $28.00 per hour
Expected hours: 40.0 per week
Benefits:
401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Free parking
Health insurance
On-the-job training
Paid time off
Work Location: In person