Dental Assistant/Receptionist

Overview
Join our dynamic healthcare team as a Dental Assistant/Receptionist, where you'll play a vital role in delivering exceptional patient care and ensuring smooth clinic operations. This energetic position combines clinical support with front desk responsibilities, offering a rewarding environment for motivated individuals eager to make a difference. You will be the friendly face patients see first and the efficient organizer behind the scenes, contributing to a positive dental experience for every patient.

Responsibilities
Greet patients warmly, schedule appointments, and manage patient check-in and check-out processes using electronic health records (EHR) systems such as Epic, Meditech, or eClinicalWorks
Assist dental practitioners during procedures by preparing instruments, taking X-rays, and ensuring clinical supplies are stocked and sterilized
Review and update patient medical records, ensuring accuracy and compliance with HIPAA confidentiality policies
Handle medical billing and collections efficiently, including insurance verification, coding (CPT, ICD-9, ICD-10), and submitting claims through health insurance portals like Athenahealth or Medicare
Manage phone communication with patients and insurance companies using professional phone etiquette and maintain clear documentation of all interactions
Maintain organized filing systems for medical records, lab reports, and other clinical documentation while ensuring compliance with health information management standards
Support administrative tasks such as data entry, appointment scheduling using EMR/EHR systems, and performing basic clerical duties like filing and 10-key typing
Skills
Proven clinic experience in a dental or medical office setting with strong knowledge of dental clinic workflows and procedures
Proficiency in EMR/EHR systems such as Epic, Meditech, Athenahealth, or eClinicalWorks; familiarity with electronic health records management is essential
Demonstrated ability in medical coding including CPT, ICD-9/10 coding for accurate billing and documentation review
Excellent customer service skills with the ability to communicate effectively via phone and in person; bilingual abilities are a plus to serve diverse patient populations
Strong computer skills including Microsoft Office suite for administrative support tasks such as scheduling and record keeping
Knowledge of health insurance processes including Medicare billing, health information management standards, and clinical confidentiality policies
Ability to multitask efficiently in a fast-paced environment while maintaining attention to detail in medical records and documentation review
Experience with medical collection processes and understanding of healthcare compliance regulations such as HIPAA
Embark on a fulfilling career where your clinical expertise meets exceptional patient service. We are committed to supporting your professional growth while fostering an energetic workplace dedicated to health excellence.

Pay: $18.00 - $30.00 per hour
Expected hours: 8.0 – 40.0 per week
Work Location: In person