Dental Assistant/Receptionist

Job Overview
Join our dynamic dental team as a Dental Assistant/Receptionist, where your energy and enthusiasm will help create a welcoming environment for patients and support the smooth operation of our clinic. In this vital role, you will combine clinical assistance with front desk responsibilities, ensuring exceptional patient care and efficient administrative workflows. Your multitasking skills and attention to detail will be key in managing patient interactions, appointment scheduling, insurance verification, and maintaining accurate medical records. This paid position offers an exciting opportunity to grow within a fast-paced healthcare setting while making a positive impact on patients’ oral health journeys.

Duties
Greet patients warmly upon arrival, verify their information, and assist with check-in procedures using EMR (Electronic Medical Record) systems such as Dentrix or Eaglesoft
Schedule appointments efficiently, manage patient flow, and coordinate follow-up visits using dental office management software
Assist the dentist during procedures by preparing instruments, taking X-rays, and ensuring patient comfort
Verify insurance coverage, process claims, and handle billing using Meditech, Epic, or Athenahealth platforms
Review medical documentation for accuracy and completeness, including care plans and treatment notes in compliance with HIPAA regulations
Manage medical records and ensure proper filing of dental charts and administrative documents
Answer multi-line phone systems with professional phone etiquette, address patient inquiries, and provide exceptional customer service
Perform administrative tasks such as data entry (10 key typing), filing, and maintaining office supplies to support daily clinic operations
Experience
Prior experience working in a dental clinic or medical office environment is highly preferred
Demonstrated proficiency with EMR/EHR systems like Dentrix, Eaglesoft, or similar platforms such as Meditech or Athenahealth
Strong knowledge of dental terminology, CPT coding (Current Procedural Terminology), ICD-9/ICD-10 coding for diagnoses and procedures, and medical billing practices
Familiarity with insurance verification processes including Medicare and other third-party payers
Excellent computer skills with Microsoft Office Suite (Word, Excel) and health information management software
Bilingual abilities are a plus to effectively serve diverse patient populations
Previous experience in front desk duties such as scheduling, intake procedures, and handling multi-line phones enhances your fit for this role
Knowledge of HIPAA compliance standards ensures confidentiality of patient information at all times
Join us to be part of a vibrant team dedicated to delivering top-quality dental care while supporting patients through compassionate service and efficient administrative support. Your expertise will help foster a positive environment where patients feel valued and cared for every step of their oral health journey.

Pay: $20.00 - $23.00 per hour
Benefits:
Dental insurance
Employee discount
Paid sick time
Paid time off
Work Location: In person