Practice location
full-time 11 days ago

Dental Assistant/Receptionist

Gina Prokosch Cook Family Dentistry

419 Robinson Avenue, Newburgh, NY 12550
20 - 28/hr

About the Practice

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Job Description

Job Overview
Join our team as a Dental Assistant/Receptionist, where you'll be a friendly face and efficient organizer that keeps our dental practice running smoothly. We are looking for a quick learner in this dual-role that combines clinical support with front desk responsibilities, ensuring patients receive exceptional care and service from the moment they walk in. Your energetic approach and attention to detail will help create a welcoming environment while managing administrative tasks seamlessly. If you thrive in a fast-paced setting and have a passion for patient care, this position offers an exciting opportunity to grow your career in a supportive and professional atmosphere.

Duties
Greet patients warmly, schedule appointments, and manage patient check-in/check-out processes using Patterson Eaglesoft
Assist dentists during procedures by preparing instruments, seating patinets, assisting hygiene with perio-charting, taking X-rays, and ensuring clinical supplies are stocked and sterilized
Maintain accurate medical records, review documentation for completeness, and ensure compliance with HIPAA confidentiality policies
Collect payments, process claims, and perform follow-up on outstanding balances while managing patient inquiries with excellent phone etiquette and customer service skills
Manage front desk operations including answering phones, scheduling appointments, and coordinating care plans with patients
Support health information management by reviewing medical documentation for accuracy and completeness while adhering to clinical confidentiality standards
Requirements
Willingness to learn, team first attitude
Exceptional customer service skills with the ability to communicate clearly over the phone and in person while maintaining professionalism in a busy environment
Dental Clinic experience with knowledge of medical terminology, medical records management, and electronic health record (EHR) systems
Excellent computer skills including Microsoft Office Suite (Word, Excel) and 10-key typing for efficient administrative support
Strong organizational skills with experience in medical scheduling, documentation review, and office management tasks
Knowledge of HIPAA regulations and clinical confidentiality policies to ensure patient privacy at all times
Join us to make a difference every day by providing top-tier patient care combined with efficient administrative support. We’re committed to fostering a positive workplace where your skills can shine!

Pay: $20.00 - $28.00 per hour
Benefits:
Employee discount
On-the-job training
Opportunities for advancement
Paid time off
Work Location: In person

Requirements

• Administrative experience
• Dental clinic experience
• HIPAA
• Typing
• Patient care

About Gina Prokosch Cook Family Dentistry

The Dental Dream Team, led by Dr. Gina Prokosch-Cook, focuses on providing comfortable and modern dental care in a relaxing environment. They welcome patients of all ages and offer services such as dental implants, Invisalign, and same-day crowns. With over 20 years of experience, they are dedicated to delivering the best care to their patients.