full-time 2 months ago
Dental Assistant/Receptionist
Dr Jacobson
5145 Washington St, Downers Grove, IL 60515
25.17 - 30.31/hr
About the Practice
N/A Team Members
Epic Software
Job Description
Job Overview
Join our dynamic healthcare team as a Dental Assistant/Receptionist, where you will be the friendly face and efficient organizer that keeps our dental practice running smoothly. This vital role combines clinical support with front desk responsibilities, ensuring patients receive exceptional care and service from their first contact to follow-up visits. You will be instrumental in managing patient interactions, coordinating appointments, and supporting clinical procedures with professionalism and enthusiasm. If you thrive in a fast-paced environment and are passionate about delivering outstanding patient experiences, this is the perfect opportunity for you to shine!
Responsibilities
Greet patients warmly, verify their information, and check in/out efficiently using Electronic Health Record (EHR) systems such as Epic, Meditech, or eClinicalWorks
Schedule appointments, manage patient flow, and coordinate treatment plans with precision and care
Assist the dental team during procedures by preparing instruments, taking x-rays, and maintaining clinical cleanliness in compliance with HIPAA and infection control protocols
Handle medical billing and coding tasks including CPT coding, ICD-9/10 coding, and insurance claims processing using systems like Athenahealth or Meditech
Review medical records for accuracy, update patient files, and ensure documentation review aligns with clinical confidentiality policies
Manage phone communication with patients, insurance companies, and vendors while demonstrating excellent phone etiquette and customer service skills
Maintain organized medical records and electronic health records (EHR) management to support seamless clinic operations
Requirements
Proven experience as a Dental Assistant or Medical Receptionist with clinic experience preferred
Strong knowledge of EMR/EHR systems such as Epic, Meditech, Athenahealth or eClinicalWorks
Familiarity with medical billing procedures including medical coding (CPT, ICD-9/10), Medicare regulations, and health insurance processes
Excellent computer skills including proficiency in Microsoft Office suite and 10-key typing for accurate data entry
Exceptional patient service skills coupled with professional phone communication abilities
Ability to review documentation thoroughly while maintaining confidentiality in accordance with HIPAA standards
Bilingual abilities are a plus to serve diverse patient populations effectively
Strong organizational skills with clerical experience in a healthcare setting; attention to detail is essential
Join us to make a difference in patients’ lives by providing compassionate care combined with efficient administrative support. We’re committed to fostering a positive work environment where your skills are valued and your career can grow!
Pay: $25.17 - $30.31 per hour
Expected hours: 20.0 – 30.0 per week
Work Location: In person
Join our dynamic healthcare team as a Dental Assistant/Receptionist, where you will be the friendly face and efficient organizer that keeps our dental practice running smoothly. This vital role combines clinical support with front desk responsibilities, ensuring patients receive exceptional care and service from their first contact to follow-up visits. You will be instrumental in managing patient interactions, coordinating appointments, and supporting clinical procedures with professionalism and enthusiasm. If you thrive in a fast-paced environment and are passionate about delivering outstanding patient experiences, this is the perfect opportunity for you to shine!
Responsibilities
Greet patients warmly, verify their information, and check in/out efficiently using Electronic Health Record (EHR) systems such as Epic, Meditech, or eClinicalWorks
Schedule appointments, manage patient flow, and coordinate treatment plans with precision and care
Assist the dental team during procedures by preparing instruments, taking x-rays, and maintaining clinical cleanliness in compliance with HIPAA and infection control protocols
Handle medical billing and coding tasks including CPT coding, ICD-9/10 coding, and insurance claims processing using systems like Athenahealth or Meditech
Review medical records for accuracy, update patient files, and ensure documentation review aligns with clinical confidentiality policies
Manage phone communication with patients, insurance companies, and vendors while demonstrating excellent phone etiquette and customer service skills
Maintain organized medical records and electronic health records (EHR) management to support seamless clinic operations
Requirements
Proven experience as a Dental Assistant or Medical Receptionist with clinic experience preferred
Strong knowledge of EMR/EHR systems such as Epic, Meditech, Athenahealth or eClinicalWorks
Familiarity with medical billing procedures including medical coding (CPT, ICD-9/10), Medicare regulations, and health insurance processes
Excellent computer skills including proficiency in Microsoft Office suite and 10-key typing for accurate data entry
Exceptional patient service skills coupled with professional phone communication abilities
Ability to review documentation thoroughly while maintaining confidentiality in accordance with HIPAA standards
Bilingual abilities are a plus to serve diverse patient populations effectively
Strong organizational skills with clerical experience in a healthcare setting; attention to detail is essential
Join us to make a difference in patients’ lives by providing compassionate care combined with efficient administrative support. We’re committed to fostering a positive work environment where your skills are valued and your career can grow!
Pay: $25.17 - $30.31 per hour
Expected hours: 20.0 – 30.0 per week
Work Location: In person
Position Closed
This job is no longer accepting applications.