full-time 6 days ago
Dental Assistant/Receptionist
Applebay Dental
6874 Kalar Road, Niagara Falls, ON L2H 0A1
21–25/hr
About the Practice
N/A Team Members
Dentrix Software
Office Tour & Photos
Job Description
Overview
We are seeking a professional and organized Dental Assistant/Receptionist to join our dental practice. The ideal candidate will serve as the first point of contact for patients, providing exceptional customer service while managing administrative tasks efficiently. This role is essential in ensuring smooth daily operations within the dental office and delivering a positive patient experience. Prior dental or medical office experience, along with proficiency in electronic medical records, AR experience is highly beneficial. The position offers an opportunity to work in a dynamic healthcare environment with a focus on patient care and administrative excellence.
Responsibilities
Greet patients and visitors warmly, creating a welcoming environment at the front desk
Schedule, confirm, and reschedule patient appointments using dental practice management software such as Curve, Tracker.
Manage multi-line phone systems to handle patient inquiries and direct calls appropriately
Verify patient insurance information and update electronic medical records accurately
Collect payments, process billing, and handle administrative paperwork efficiently
Assist with patient check-in and check-out procedures, ensuring all necessary documentation is completed
Maintain organized files and ensure confidentiality of patient information in compliance with HIPAA regulations
Support clinical staff by coordinating patient flow and providing administrative support as needed
Skills
Proven experience as a Dental Receptionist or in a similar front desk role within a dental or medical office setting
Proficiency in dental practice management software such as Dentrix , Curve or Tracker.
Strong knowledge of medical terminology and electronic medical records systems
Excellent communication skills, both verbal and written, with the ability to handle multi-line phone systems professionally
Exceptional organizational skills with attention to detail for scheduling and recordkeeping
Ability to multitask effectively in a fast-paced environment while maintaining professionalism and friendliness
Prior office experience, including administrative tasks and customer service, is highly desirable
Familiarity with office equipment and basic computer applications (Microsoft Office Suite)
This role is integral to maintaining efficient office operations while delivering outstanding patient care. We seek motivated candidates who are eager to contribute to a positive healthcare environment.
Job Types: Part-time, Permanent
Pay: $21.00-$25.00 per hour
Expected hours: 21.0 – 25.0 per week
Benefits:
On-site parking
Work Location: In person
We are seeking a professional and organized Dental Assistant/Receptionist to join our dental practice. The ideal candidate will serve as the first point of contact for patients, providing exceptional customer service while managing administrative tasks efficiently. This role is essential in ensuring smooth daily operations within the dental office and delivering a positive patient experience. Prior dental or medical office experience, along with proficiency in electronic medical records, AR experience is highly beneficial. The position offers an opportunity to work in a dynamic healthcare environment with a focus on patient care and administrative excellence.
Responsibilities
Greet patients and visitors warmly, creating a welcoming environment at the front desk
Schedule, confirm, and reschedule patient appointments using dental practice management software such as Curve, Tracker.
Manage multi-line phone systems to handle patient inquiries and direct calls appropriately
Verify patient insurance information and update electronic medical records accurately
Collect payments, process billing, and handle administrative paperwork efficiently
Assist with patient check-in and check-out procedures, ensuring all necessary documentation is completed
Maintain organized files and ensure confidentiality of patient information in compliance with HIPAA regulations
Support clinical staff by coordinating patient flow and providing administrative support as needed
Skills
Proven experience as a Dental Receptionist or in a similar front desk role within a dental or medical office setting
Proficiency in dental practice management software such as Dentrix , Curve or Tracker.
Strong knowledge of medical terminology and electronic medical records systems
Excellent communication skills, both verbal and written, with the ability to handle multi-line phone systems professionally
Exceptional organizational skills with attention to detail for scheduling and recordkeeping
Ability to multitask effectively in a fast-paced environment while maintaining professionalism and friendliness
Prior office experience, including administrative tasks and customer service, is highly desirable
Familiarity with office equipment and basic computer applications (Microsoft Office Suite)
This role is integral to maintaining efficient office operations while delivering outstanding patient care. We seek motivated candidates who are eager to contribute to a positive healthcare environment.
Job Types: Part-time, Permanent
Pay: $21.00-$25.00 per hour
Expected hours: 21.0 – 25.0 per week
Benefits:
On-site parking
Work Location: In person
Requirements
• Dental office experience
• Medical office experience
• Electronic medical records
• Dental receptionist
• Dentrix
• Medical office experience
• Electronic medical records
• Dental receptionist
• Dentrix
About Applebay Dental
Applebay Family Dental in Niagara Falls is committed to providing careful, patient-focused dental care for families. With a focus on preventative dentistry and a range of services under one roof, including extended hours, they aim to make dental care convenient for busy lives.