Practice location
full-time 6 days ago

Dental Assistant/Receptionist

Smile Club Dental

96 Howard Street, Toronto, ON M4X 1J8
35–40/hr

About the Practice

N/A Team Members
Software Software

Office Tour & Photos

Job Description

Job Overview
This position is only open to Level 2 Dental Assistants.

Benefits: Paid parking (reimbursement based), dental benefits.

On clinical days, you'll be responsible for: submitting claims, assisting chair-side when needed, coordinating chair-time, explaining patients their treatment plan and rescheduling them for their next visit.

On non-clinical days, you'll be responsible for handling insurance escalations, and admin tasks related to patient follow up appointments.

Looking to hire for 3-4 days per week, with the possibility to expand to full time. You will be working alongside 1-2 other dental assistants on clinical day.

Responsibilities
Greet patients warmly and professionally upon arrival
Schedule, confirm, and reschedule patient appointments using OpenDental
Manage multi-line phone systems to answer inquiries and direct calls appropriately
Verify patient insurance information and process payments accurately
Collect and update patient information while ensuring confidentiality and compliance with HIPAA regulations
Assist with administrative tasks such as filing, faxing, and data entry
Coordinate with dental staff to ensure timely patient flow and appointment adherence
Handle patient check-in/check-out procedures efficiently and professionally
Maintain a clean and organized front desk environment
Requirements
Prior experience as a Dental Receptionist or in a medical/dental office setting is mandatory
Must be a Level 2 Dental Assistant
Must be able to do Itero scans/3D scans
Knowledge of medical terminology relevant to dental care is a plus
Strong administrative skills with experience in office management, including multi-line phone systems
Excellent communication skills, both verbal and written
Ability to handle multiple tasks efficiently in a fast-paced environment
Familiarity with electronic medical records (EMR) systems and office equipment
Previous experience working in a healthcare setting or medical office is advantageous
Professional appearance and friendly demeanor to provide exceptional patient service
Job Type: Part-time
Pay: $35.00-$40.00 per hour
Expected hours: 20 – 30 per week
Work Location: In person

Requirements

• Certified Dental Assistant
• Filing
• Dental receptionist
• Medical terminology
• Administrative experience

About Smile Club Dental

Smile Club Dental in Toronto provides prevention-driven dental care with a focus on personalized treatments for a healthier, brighter smile. With a commitment to gentle care, advanced technology, and personalized treatment plans, they prioritize patient comfort and individualized care.