Dental Assistant/Receptionist

Overview
Join our healthcare team as a Dental Assistant/Receptionist, where you'll be the friendly face and efficient organizer at the front desk and clinical support area. This vital role combines patient interaction, administrative excellence, and clinical assistance to ensure a smooth, welcoming experience for every patient. You’ll play a key part in maintaining high standards of care, confidentiality, and operational efficiency in a dental environment. If you’re energetic, detail-oriented, and passionate about providing exceptional patient service, this is the perfect opportunity to grow your career while making a positive impact on patients’ oral health.

Responsibilities
Greet patients warmly, verify insurance coverage, and manage appointment scheduling using dental practice management software such as Dentrix.

Assist dental providers during procedures by preparing treatment rooms, sterilizing instruments, and handing necessary tools.

Collect payments, process billing through medical coding systems including CPT and ICD-10/ICD-9 codes, and perform insurance verification using systems like Meditech or Epic.

Maintain accurate and confidential dental records and electronic health records (EHR) management in compliance with HIPAA policies.

Manage multi-line phone systems with professional phone etiquette, answer patient inquiries, and coordinate appointment reminders.

Review documentation for accuracy, ensure proper coding for procedures, and support medical billing processes related to Medicare or private insurance claims.

Perform administrative duties such as filing patient records, managing clinic supplies, and supporting front desk operations with clerical tasks like typing reports and data entry.

Qualifications
Proven experience in a dental office setting or healthcare environment with familiarity in dental terminology and clinical procedures.

Strong computer skills including proficiency with dental practice management software (Dentrix), and Microsoft Office Suite.

Knowledge of health insurance processes including verification, billing, CPT coding, ICD coding (ICD-10/ICD-9), and familiarity with health information management policies such as HIPAA.

Excellent customer service skills with the ability to communicate effectively in bilingual settings preferred.

Prior clinic or hospital experience demonstrating competence in medical records management and clinical confidentiality policies.

Ability to handle multiple tasks efficiently while maintaining attention to detail in documentation review and medical administrative support roles.

Strong organizational skills with experience in office management tasks such as filing, scheduling, and handling multi-line phones.

Join us to be part of a dedicated team committed to delivering outstanding oral healthcare while fostering a supportive environment that values your skills and growth!

Pay: $24.00 - $28.00 per hour
Benefits:
Paid time off
Work Location: In person