Dental Assistant/Receptionist

Job Overview
Join our dynamic healthcare team as a Dental Assistant/Receptionist, where you will play a vital role in delivering exceptional patient care and ensuring smooth clinic operations. This energetic position combines clinical support with front desk responsibilities, offering a rewarding opportunity to contribute to a positive patient experience. You will be the friendly face and efficient organizer that keeps our dental practice running seamlessly, supporting both clinical staff and patients with enthusiasm and professionalism.

Duties
Greet patients warmly, verify insurance coverage, and schedule appointments using advanced EMR (Open Dental)
Manage patient check-in and check-out processes, ensuring accurate documentation review and data entry
Assist dentists during procedures by preparing instruments, taking X-rays, and maintaining sterilization protocols in compliance with HIPAA regulations
Handle medical billing and coding tasks including CPT, ICD-9, ICD-10 codes, and insurance verification to facilitate accurate claims processing
Maintain organized medical records, update care plans, and review documentation for completeness and accuracy
Answer multi-line phone systems with professional phone etiquette; address patient inquiries promptly and courteously
Perform administrative support tasks such as filing, appointment reminders, managing office supplies, and handling patient intake forms
Requirements
Proven clinic or dental office experience with strong knowledge of dental terminology and medical administrative procedures
Familiarity with Open Dental; proficiency in Microsoft Office suite is essential
Experience with medical billing including CPT coding, ICD coding (ICD-9/ICD-10), insurance verification, and Medicare processes
Ability to handle sensitive health information in compliance with HIPAA standards; excellent attention to detail for documentation review
Bilingual skills are a plus to serve diverse patient populations effectively
Strong customer service skills paired with professional phone etiquette and excellent typing skills (including 10-key typing)
Office management experience including scheduling, filing, and front desk operations in a healthcare setting
Knowledge of dental terminology and procedures is highly desirable; previous dental clinic or hospital experience is preferred
Ability to multitask efficiently in a fast-paced environment while maintaining a positive attitude
Join us to make a difference in patients’ lives while advancing your career in a vibrant healthcare setting. We are committed to fostering an inclusive environment that values your skills and dedication!

Job Type: Full-time
Pay: $24.00 - $26.00 per hour
Benefits:
Disability insurance
Employee discount
Free parking
Paid sick time
Paid time off
Work Location: In person