Dental Assistant/Receptionist

Overview
We are seeking a dedicated and detail-oriented Dental Assistant/Receptionist to join our dental practice. This dual-role position combines front desk administrative duties with clinical support, ensuring smooth daily operations and excellent patient care. The ideal candidate will possess strong organizational skills, familiarity with dental software, and a friendly demeanor to create a welcoming environment for patients. Prior experience in dental or medical offices is highly valued, along with proficiency in electronic medical records and office management systems.

Responsibilities
Greet patients warmly and manage the front desk operations, including check-in and check-out procedures
Schedule appointments efficiently using Abeldent or similar dental practice management software
Answer multi-line phone systems promptly and professionally, directing calls as needed
Verify patient insurance information and update electronic medical records accurately
Assist the dental team during procedures by preparing instruments and maintaining sterilization standards
Manage patient records, update medical histories, and ensure compliance with privacy regulations
Handle administrative tasks such as billing, processing payments, and maintaining office supplies
Maintain a clean and organized reception area to promote a professional environment
Support the clinical team with basic chairside assistance when necessary
Experience
Prior experience as a dental receptionist or in a medical office setting is preferred
Familiarity with dental software such as Abeldent and paradigm is preferred
Knowledge of medical terminology relevant to dentistry enhances patient communication
Experience working with electronic medical records (EMRs) and office management systems is advantageous
Strong administrative background with experience managing multi-line phone systems and front desk operations
Excellent communication skills, professionalism, and ability to multitask in a fast-paced environment
Pay: $20.00-$23.00 per hour
Benefits:
Dental care
On-site parking
Language:
English, Punjabi, Hindi (preferred)
Licence/Certification:
HARP certification (preferred)
Work Location: In person