Dental Assistant/Receptionist

-Certified dental assistant, harp certified. No foreign trained dentists/ assistant. Full time position.

- Greet and welcome patients as they arrive at the dental office

- Answer phone calls and schedule appointments for patients

- Verify insurance coverage and assist with billing and payment processing

- Maintain patient records and update electronic medical records (EMR) system

- Assist with administrative tasks such as filing, faxing, and scanning documents

- Provide exceptional customer service to patients and address their inquiries or concerns

- Collaborate with dental staff to ensure smooth operations of the office
Requirements:

- Previous experience as a dental receptionist or in a similar administrative role preferred

- Proficiency in using electronic medical records (EMR) systems, such as Epic

- Excellent communication skills, both verbal and written

- Knowledge of medical terminology and dental procedures is a plus

- Familiarity with phone systems and ability to handle multiple phone lines

- Strong organizational skills and attention to detail

- Ability to prioritize tasks and work efficiently in a fast-paced environment

- Professional demeanor and ability to maintain patient confidentiality
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
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Job Types: Full-time, Part-time
Part-time hours: 35 per week
Pay: $20.00-$25.00 per hour
Benefits:
Dental care
Extended health care
On-site parking
Ability to commute/relocate:
Brampton, ON L6Y 5H7: reliably commute or plan to relocate before starting work (required)
Education:
Secondary School (preferred)
Experience:
Dental receptionist: 1 year (preferred)
Work Location: In person