Dental Assistant/Receptionist

Job Overview
Join our dynamic healthcare team as a Dental Assistant/Receptionist, where you will play a vital role in delivering exceptional patient care and ensuring smooth clinic operations. This energetic position combines clinical support with front desk responsibilities, offering an engaging environment that values professionalism, compassion, and efficiency. You will be the first point of contact for patients, providing outstanding customer service while supporting the dental team with essential clinical tasks. Your expertise in medical administrative support, electronic health records management, and healthcare documentation will help us maintain the highest standards of patient confidentiality and care.

Duties
Greet patients warmly and manage all front desk activities including scheduling appointments, answering phones with professional etiquette, and verifying patient information.

Assist dental practitioners during procedures by preparing treatment rooms, sterilizing instruments, and passing supplies efficiently.

Manage electronic health records (EHR systems) such as Epic, Meditech, Athenahealth, or eClinicalWorks to ensure accurate documentation review and data entry.

Handle medical billing and collections using knowledge of health insurance processes like Medicare and HIPAA compliance to ensure timely payments.

Support clinical documentation by coding procedures accurately using CPT coding, ICD-9/10 codes, and reviewing care plans for completeness.

Maintain patient records with meticulous attention to confidentiality policies while managing appointment schedules and patient flow seamlessly.

Perform general clerical duties including data entry (10 key typing), filing medical records, and updating office supplies to keep the clinic organized and efficient.

Requirements
Proven experience in a medical office setting with strong knowledge of EMR/EHR systems such as Epic, Meditech, or Athenahealth.

Familiarity with medical coding (CPT, ICD-9/10), billing processes, and insurance claim submissions including Medicare.

Excellent customer service skills with the ability to communicate effectively via phone and in person; bilingual skills are a plus.

Strong computer skills including proficiency in Microsoft Office Suite for documentation and administrative tasks.

Knowledge of HIPAA regulations and clinical confidentiality policies to protect patient privacy at all times.

Clinic experience preferred; candidates should demonstrate familiarity with medical terminology, health information management, and front desk operations.

Ability to multitask efficiently while maintaining a positive attitude in a fast-paced environment.

Join us to make a meaningful difference in patients’ lives while advancing your career in a supportive and energetic healthcare setting!

Pay: $18.00 - $31.23 per hour
Work Location: In person