full-time 21 days ago

Dental Assistant/Receptionist

Wallace Family Dentistry

Cincinnati, OH 45212
25 - 30/hr

About the Practice

N/A Team Members
Dentrix Software

Job Description

Job Overview
We are seeking a dynamic and detail-oriented Dental Assistant/Receptionist to join our vibrant dental practice. This role combines essential clinical support with front desk administrative duties, ensuring a seamless patient experience from appointment scheduling to treatment. The ideal candidate will be energetic, highly organized, and passionate about delivering exceptional patient service. You will play a vital role in maintaining efficient office operations while providing compassionate care and support to our patients. This paid position offers an exciting opportunity to grow within a professional dental environment committed to excellence.

Duties
Greet patients warmly, verify insurance coverage, and manage appointment scheduling using dental practice management software - Dentrix
Assist dentists during procedures by preparing instruments, taking X-rays, and ensuring patient comfort with dental terminology and care plans
Handle patient intake, update medical records, and review documentation for accuracy and completeness
Manage multi-line phone systems with professional phone etiquette, schedule appointments, and respond promptly to patient inquiries
Maintain accurate dental records and ensure HIPAA compliance for patient confidentiality
Support medical administrative tasks such as filing, data entry with 10 key typing skills, and managing electronic health records (EHR systems)
Assist with office management duties including filing, documentation review, and supporting clinic operations to ensure a smooth workflow
Experience
Previous clinic or dental office experience is required, with familiarity in dental terminology.

Proven experience using Dentrix (willing to train)
Strong computer skills including Microsoft Office suite (Word, Excel) and proficiency in using Dentrix
Demonstrated customer service skills with a focus on patient service excellence in a healthcare setting
Clerical experience supporting front desk operations including appointment scheduling, insurance verification, and medical billing processes
Knowledge of HIPAA regulations and health information management standards is critical for maintaining confidentiality and compliance
Experience working in hospital or clinic environments will be considered an asset for this role
Join our team to make a meaningful difference in patients’ lives while advancing your career in a fast-paced dental practice. We value energetic professionals who thrive on providing outstanding care and administrative support in a collaborative environment.

Pay: $25.00 - $30.00 per hour
Benefits:
401(k)
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Work Location: In person

Requirements

• Administrative experience
• Clerical experience
• Filing
• Multi-line phone systems
• Records management

About Wallace Family Dentistry

At Wallace Family Dentistry, we value our patient relationships, making it our priority to deliver gentle compassionate care that you deserve from an Edmond dentist. We work hard to make you feel at ease by providing exceptional patient care in a relaxed, convenient atmosphere. We strive to develop lifelong relationships with our patients by combining the latest dental technology with a professional and compassionate staff. The result is a beautiful, healthy smile that lasts a lifetime.