Dental Assistant/Receptionist/DENTAL EXPERIENCE REQUIRED

Job Overview
We are seeking a dynamic and compassionate Dental Assistant/Receptionist to join our vibrant dental practice. This role offers an exciting opportunity to provide exceptional patient care while managing front desk operations with enthusiasm and professionalism. The ideal candidate will be energetic, detail-oriented, and possess a strong foundation in dental and medical administrative support. You will be the first point of contact for patients, ensuring a smooth experience from appointment scheduling to treatment coordination, all while maintaining accurate medical records and supporting clinical staff. This paid position is perfect for someone eager to grow within a fast-paced healthcare environment, combining excellent customer service with essential clinical assistance.

Duties
Greet patients warmly, verify insurance coverage, and perform insurance verification using systems like Epic, Meditech, Dentrix, or Eaglesoft, Opendental
Schedule appointments efficiently utilizing medical scheduling software and multi-line phone systems
Assist dental practitioners during procedures by preparing instruments, taking x-rays, and managing patient comfort
Maintain accurate dental and medical records in EMR (Electronic Medical Records) systems such as Athenahealth or eClinicalWorks
Review documentation for completeness and accuracy, including care plans and medical histories
Handle billing processes including medical collection tasks, coding (CPT, ICD-9/10), and processing payments in compliance with HIPAA regulations
Manage front desk duties such as answering phones with professional phone etiquette, filing paperwork, and maintaining organized patient files
Support clinic operations by verifying insurance benefits for Medicare or other providers and updating patient information in office management systems
Skills
Extensive experience with EMR/EHR systems including Epic, Meditech, Athenahealth, eClinicalWorks, Dentrix, or Eaglesoft
Strong knowledge of dental terminology, medical coding (CPT, ICD-9/10), and health information management practices
Proven ability to perform insurance verification and billing tasks accurately within a healthcare setting
Excellent customer service skills with bilingual capabilities preferred to serve diverse patient populations
Proficiency in Microsoft Office Suite (Word, Excel) along with typing skills including 10-key typing for data entry
Familiarity with HIPAA compliance standards to ensure patient privacy and confidentiality at all times
Prior clinic or dental office experience is highly desirable; strong organizational skills are essential for managing multiple responsibilities efficiently
Ability to handle high-volume phone calls using multi-line systems while maintaining professionalism and courtesy
Join our team where your enthusiasm makes a difference! We’re dedicated to fostering a supportive environment that values your contributions while offering opportunities for professional growth. If you’re passionate about delivering outstanding patient care combined with administrative excellence, we want to hear from you!

Pay: $23.56 - $26.00 per hour
Benefits:
401(k)
Dental insurance
Work Location: In person