full-time 21 days ago

Dental Assistant/Receptionist

Elmira Endodontics

Elmira, NY 14901
20 - 25/hr

About the Practice

N/A Team Members
Eaglesoft Software

Job Description

Job Summary
We are seeking a professional and detail-oriented dental receptionist to join our dental practice. The ideal candidate MUST have strong computer skills, problem solving skills, the ability to multi task and prioritize, and be a fast learner. This role requires excellent communication skills, and the ability to work independently. Front desk personnel will play a vital role in ensuring smooth clinic operations and delivering exceptional patient service. The ideal candidate must be willing to cross train as a dental assistant and be flexible to fill in where needed.

Duties
Greet patients warmly and professionally upon arrival and departure
Schedule, reschedule, and confirm patient appointments using VyneTrellis and Eaglesoft.

Submit dental claims for patients.

Collect payments, process claims.

Maintain accurate patient records within Eaglesoft and Vynetrellis
Review documentation for completeness and accuracy in compliance with HIPAA regulations
Assist patients with intake forms and ensure proper documentation review
Manage multi-line phone systems with professional phone etiquette
Update patient information and ensure data integrity within the office management system
Support all front desk operations including filing, and managing office supplies
Treatment plan patients and answer questions regarding treatment, scheduling, post op care, etc
Ensure compliance with HIPAA standards and confidentiality policies
Requirements
Prior experience as a dental receptionist or dental assistant is preferred
Knowledge of dental terminology, coding and billing, and insurance verification processes is preferred
Strong understanding of HIPAA regulations and health information management practices
Excellent communication skills with professional phone etiquette
Demonstrate ability to handle multiple tasks efficiently in a fast-paced environment
Familiarity (Word ) and STRONG computer skills including typing
Exceptional organizational skills with attention to detail in documentation review and record keeping
Ability to work collaboratively within the office team and pitch in where help is needed
Must be able to on occasion stay past 5pm and work on occasions a Friday.

Pay: $20.00 - $25.00 per hour
Benefits:
Employee discount
Health insurance
On-the-job training
Paid sick time
Paid time off
Work Location: In person