Dental Assistant/Receptionist

Job Overview
We are seeking a dynamic and compassionate Dental Assistant/Receptionist to join our vibrant dental team. This role combines front desk administrative support with clinical assistance, ensuring a seamless patient experience from appointment scheduling to treatment. The ideal candidate will be energetic, detail-oriented, and passionate about providing exceptional care and service. You will play a vital part in maintaining efficient office operations while supporting patients through every step of their dental journey. This paid position offers an exciting opportunity to grow within a professional, patient-centered environment.

Responsibilities
Greet patients warmly, verify insurance coverage, and manage appointment scheduling using dental practice management software such as Eaglesoft or Dentrix
Assist dentists during procedures by preparing instruments, taking X-rays, and ensuring patient comfort
Verify insurance benefits, process claims, and handle collections using systems like Epic, Meditech, or Athenahealth
Maintain accurate and detailed medical and dental records in Electronic Health Record (EHR) systems including eClinicalWorks or similar platforms
Review documentation for completeness and accuracy, ensuring compliance with HIPAA regulations and proper CPT coding for procedures
Manage phone calls professionally with excellent phone etiquette, answer multi-line systems, and handle patient inquiries efficiently
Perform administrative tasks such as filing, data entry, medical billing, insurance verification, and appointment reminders to support smooth office operations
Skills
Extensive knowledge of dental terminology, medical coding (ICD-9, ICD-10), and insurance billing processes including Medicare and Medicaid requirements
Proficiency in EMR (Electronic Medical Records) systems like Eaglesoft, Dentrix, or similar platforms; familiarity with Meditech or Athenahealth is a plus
Strong understanding of HIPAA regulations to ensure patient privacy and confidentiality at all times
Experience with medical collection processes and documentation review for accuracy and completeness
Excellent computer skills including Microsoft Office Suite (Word, Excel) and typing skills such as 10-key typing for efficient data entry
Bilingual abilities are highly desirable to serve diverse patient populations effectively
Previous clinic or dental office experience is preferred; familiarity with front desk duties such as intake, scheduling, and office management enhances your fit for this role
Join our team to make a meaningful difference in patients’ lives by delivering exceptional dental care combined with outstanding administrative support. We value energetic professionals dedicated to fostering a welcoming environment where both patients and team members thrive!

Pay: $23.00 - $26.00 per hour
Work Location: In person