Dental Assistant/Receptionist

Overview
Join our dynamic dental team as a Dental Assistant/Receptionist, where your energy and enthusiasm will help create a welcoming environment for patients and support the smooth operation of our clinic. This multifaceted role combines clinical assistance with front desk responsibilities, ensuring exceptional patient care and efficient office management. You will be instrumental in managing patient interactions, handling medical and dental documentation, and supporting clinical procedures with precision and professionalism. If you thrive in a fast-paced setting and possess a passion for healthcare service, this is the perfect opportunity to grow your career in a vibrant dental practice.

Duties
Greet patients warmly, verify insurance coverage, and schedule appointments using dental practice management software such as Dentrix or Eaglesoft.

Assist dentists during procedures by preparing instruments, taking x-rays, and ensuring patient comfort.

Manage patient records accurately within Electronic Health Record (EHR) systems like Epic, Meditech, or eClinicalWorks, ensuring compliance with HIPAA regulations.

Conduct insurance verification, process claims, and perform medical billing using ICD-10/ICD-9 coding and CPT coding standards to ensure accurate reimbursement.

Handle multi-line phone systems with professional phone etiquette, answer inquiries, and coordinate appointment scheduling efficiently.

Maintain organized filing of dental records, medical documentation review, and ensure all documentation aligns with health information management standards.

Support administrative tasks such as billing collections, data entry, and office supply management to keep the clinic running smoothly.

Requirements
Proven experience as a Dental Assistant or Medical Receptionist within a dental or medical clinic environment.

Strong knowledge of dental terminology, medical terminology, ICD coding (ICD-10/ICD-9), CPT coding, and medical billing processes.

Familiarity with EMR/EHR systems such as Epic, Meditech, Athenahealth, Dentrix or Eaglesoft is highly preferred.

Excellent computer skills including proficiency in Microsoft Office Suite (Word, Excel) and typing skills (10 key typing).

Exceptional customer service skills with the ability to communicate effectively via phone and in person; bilingual abilities are a plus.

Ability to handle sensitive patient information in accordance with HIPAA regulations while maintaining confidentiality.

Strong organizational skills with experience in office management tasks like filing, appointment scheduling, insurance verification, and documentation review.

Prior clinic or dental office experience is highly desirable; familiarity with hospital or healthcare environments is advantageous. Join us to make a positive impact on patients’ lives while advancing your career in a supportive and energetic workplace!

Pay: $19.00 - $25.00 per hour
Work Location: In person