Dental Assistant/Receptionist

Job Overview
Join our dynamic healthcare team as a Dental Assistant/Receptionist, where your energy and organizational skills will play a vital role in delivering exceptional patient care and seamless office operations. This multifaceted position combines front desk responsibilities with clinical support, ensuring our patients experience compassionate service while maintaining efficient clinic workflows. You will be the friendly face greeting patients, managing appointments, and supporting dental procedures with precision and professionalism. Your proactive approach will help foster a welcoming environment and uphold the highest standards of health information management.

Duties
Greet patients warmly, verify insurance coverage, and schedule appointments using advanced dental practice management software such as Dentrix or Eaglesoft
Manage multi-line phone systems with excellent phone etiquette, addressing patient inquiries and coordinating follow-up care
Handle medical billing and collections, including insurance verification, coding (CPT, ICD-9, ICD-10), and documentation review to ensure accurate claims processing
Maintain comprehensive dental records and medical files in electronic health record (EHR) systems like Meditech, Epic, or eClinicalWorks, ensuring HIPAA compliance at all times
Assist dental providers during procedures by preparing instruments, taking digital radiographs, and maintaining a sterile environment
Support administrative tasks such as filing, data entry, typing (including 10-key), and managing patient intake forms efficiently
Ensure smooth front desk operations by managing appointment scheduling, patient check-in/out processes, and coordinating care plans
Requirements
Proven experience in a dental office or clinic setting with strong knowledge of dental terminology and medical administrative procedures
Familiarity with EHR systems such as Epic, Meditech, Dentrix, Eaglesoft, or Athenahealth; proficiency in Microsoft Office suite is essential
Knowledge of medical coding (CPT, ICD-9/10), insurance verification processes, and HIPAA regulations to ensure compliant documentation and billing practices
Excellent customer service skills with the ability to communicate effectively in bilingual environments preferred
Strong organizational skills with attention to detail for documentation review and medical records management
Previous experience with dental office management software and multi-line phone systems is highly desirable
Ability to handle fast-paced environments while maintaining professionalism and accuracy in all tasks
Join us to make a meaningful difference in patients’ lives through compassionate care and efficient office support. We are committed to fostering a positive work environment where your skills are valued and your professional growth is supported. All positions are paid roles that contribute directly to the health and well-being of our community.

Job Type: Full-time
Pay: $10.00 - $15.00 per hour
Work Location: In person