Dental Assistant/Receptionist

Overview
We are seeking a dedicated and organized Dental Assistant/Receptionist to join our dental practice. This dual-role position offers an excellent opportunity for individuals with a background in dental or medical office administration to contribute to a welcoming patient experience. The ideal candidate will be proficient in managing front desk duties, supporting clinical operations, and utilizing dental software systems. Prior experience with electronic medical records and dental office management is highly valued. This role provides a dynamic work environment where professionalism, attention to detail, and excellent communication skills are essential.

Responsibilities
Greet patients warmly and efficiently manage the front desk operations
Schedule, confirm, and reschedule patient appointments using Dentrix/abeldent or similar dental software
Manage multi-line phone systems to handle patient inquiries and appointment requests
Verify patient insurance information and process payments accurately
Maintain electronic medical records with accuracy and confidentiality using Epic or comparable systems
Assist the dental team during procedures by preparing instruments and supplies as needed
Ensure the cleanliness and organization of the reception area and clinical spaces
Handle administrative tasks such as filing, data entry, and correspondence
Support office operations by managing incoming mail, emails, and other communications
Requirements
Previous experience as a Dental Receptionist or Dental Assistant is preferred; experience in medical or dental office environments is highly advantageous
Proficiency with dental practice management software such as Dentrix and electronic medical records like Epic is required
Strong knowledge of medical terminology relevant to dental care
Excellent organizational skills with attention to detail in recordkeeping and scheduling
Ability to operate multi-line phone systems efficiently and professionally
Exceptional communication skills, both verbal and written
Ability to work effectively in a fast-paced environment while maintaining professionalism
Prior experience with office administration, including handling insurance claims, billing, and payments
Familiarity with front desk procedures in a healthcare setting is preferred
This role is integral to providing high-quality patient care while ensuring smooth administrative operations within our practice. We welcome motivated candidates eager to contribute their skills in a supportive team environment.

Pay: $20.00-$25.00 per hour
Expected hours: 30.0 – 40.0 per week
Work Location: In person