full-time 8 hours ago
Dental Assistant/Receptionist
Dental Clinic LLC
527 NE 124th Street, North Miami, FL 33161
15 - 18/hr
About the Practice
N/A Team Members
Epic Software
Office Tour & Photos
Job Description
Overview
Join our dynamic healthcare team as a Dental Assistant/Receptionist, where your energy and organizational skills will play a vital role in delivering exceptional patient care and seamless clinic operations. This position offers an exciting opportunity to combine clinical support with front desk responsibilities, ensuring a positive experience for every patient. You will be the friendly face and efficient coordinator that keeps our dental practice running smoothly, all while maintaining strict confidentiality and compliance with healthcare regulations. Your proactive approach and excellent communication skills will help foster a welcoming environment and support the overall success of our clinic.
Responsibilities
Greet patients warmly, schedule appointments, and manage patient check-in/check-out processes using electronic health record (EHR) systems such as Epic, Meditech, or eClinicalWorks
Assist dentists during procedures by preparing instruments, taking x-rays, and ensuring patient comfort
Maintain accurate and detailed medical records, including documentation review of treatment plans and care notes in compliance with HIPAA policies
Handle medical billing and coding tasks, including CPT coding, ICD-9/10 coding, and insurance claim submissions through platforms like Athenahealth or other health information management systems
Manage phone communication with patients, insurance companies, and vendors while demonstrating professional phone etiquette and excellent customer service skills
Support administrative functions such as filing, data entry (including 10 key typing), and managing electronic health records (EHR) to ensure organized documentation review and retrieval
Facilitate communication between clinical staff and patients regarding treatment plans, insurance coverage, and appointment scheduling
Requirements
Proven clinic experience as a Dental Assistant or Medical Receptionist with strong knowledge of dental clinic workflows and medical terminology
Demonstrated proficiency with EMR/EHR systems such as Epic, Meditech, eClinicalWorks, or Athenahealth; experience with electronic health records management is highly preferred
Excellent computer skills including Microsoft Office applications for documentation support and office management tasks
Bilingual abilities are a plus to effectively serve diverse patient populations
Strong understanding of health insurance processes including Medicare, Medicaid, HIPAA compliance, and health information management policies
Ability to perform medical coding (ICD-10/ICD-9), medical billing, documentation review, and care plan coordination accurately
Exceptional customer service skills with professional phone etiquette and effective communication in a fast-paced environment
Office experience in a healthcare setting is preferred; familiarity with clinical confidentiality policies is essential
Capable of multitasking with strong organizational skills; ability to handle clerical tasks such as filing, typing (including 10 key), and managing medical records efficiently
Join us in making a difference by providing compassionate care while supporting the administrative backbone of our dental practice. We value energetic team players who are committed to excellence in both clinical assistance and patient service!
Pay: $15.00 - $18.00 per hour
Expected hours: 40.0 per week
Work Location: In person
Join our dynamic healthcare team as a Dental Assistant/Receptionist, where your energy and organizational skills will play a vital role in delivering exceptional patient care and seamless clinic operations. This position offers an exciting opportunity to combine clinical support with front desk responsibilities, ensuring a positive experience for every patient. You will be the friendly face and efficient coordinator that keeps our dental practice running smoothly, all while maintaining strict confidentiality and compliance with healthcare regulations. Your proactive approach and excellent communication skills will help foster a welcoming environment and support the overall success of our clinic.
Responsibilities
Greet patients warmly, schedule appointments, and manage patient check-in/check-out processes using electronic health record (EHR) systems such as Epic, Meditech, or eClinicalWorks
Assist dentists during procedures by preparing instruments, taking x-rays, and ensuring patient comfort
Maintain accurate and detailed medical records, including documentation review of treatment plans and care notes in compliance with HIPAA policies
Handle medical billing and coding tasks, including CPT coding, ICD-9/10 coding, and insurance claim submissions through platforms like Athenahealth or other health information management systems
Manage phone communication with patients, insurance companies, and vendors while demonstrating professional phone etiquette and excellent customer service skills
Support administrative functions such as filing, data entry (including 10 key typing), and managing electronic health records (EHR) to ensure organized documentation review and retrieval
Facilitate communication between clinical staff and patients regarding treatment plans, insurance coverage, and appointment scheduling
Requirements
Proven clinic experience as a Dental Assistant or Medical Receptionist with strong knowledge of dental clinic workflows and medical terminology
Demonstrated proficiency with EMR/EHR systems such as Epic, Meditech, eClinicalWorks, or Athenahealth; experience with electronic health records management is highly preferred
Excellent computer skills including Microsoft Office applications for documentation support and office management tasks
Bilingual abilities are a plus to effectively serve diverse patient populations
Strong understanding of health insurance processes including Medicare, Medicaid, HIPAA compliance, and health information management policies
Ability to perform medical coding (ICD-10/ICD-9), medical billing, documentation review, and care plan coordination accurately
Exceptional customer service skills with professional phone etiquette and effective communication in a fast-paced environment
Office experience in a healthcare setting is preferred; familiarity with clinical confidentiality policies is essential
Capable of multitasking with strong organizational skills; ability to handle clerical tasks such as filing, typing (including 10 key), and managing medical records efficiently
Join us in making a difference by providing compassionate care while supporting the administrative backbone of our dental practice. We value energetic team players who are committed to excellence in both clinical assistance and patient service!
Pay: $15.00 - $18.00 per hour
Expected hours: 40.0 per week
Work Location: In person
Requirements
• Administrative experience
• Clerical experience
• HIPAA
• Medical terminology
• Dental clinic experience
• Clerical experience
• HIPAA
• Medical terminology
• Dental clinic experience
About Dental Clinic LLC
North Miami Dental Group provides patient-first, comprehensive dental care in a painless, relaxing, and safe environment. The practice emphasizes individualized treatment, minimal wait times, and a knowledgeable, caring team focused on long-term oral health. Its four-stage treatment process includes assessment, diagnosis, consultation, and personalized treatment planning.