Dental Assistant/Receptionist

Job Summary
Bilingual Spanish
dental assistant/reception
We are seeking a dynamic and compassionate Dental Assistant/Receptionist to join our vibrant dental practice. This role combines front desk administrative support with clinical assistance, ensuring a seamless patient experience from appointment scheduling to post-treatment care. The ideal candidate will be energetic, detail-oriented, and committed to delivering exceptional patient service while maintaining efficient office operations. You will play a vital role in supporting our team by managing patient interactions, handling medical records, and assisting with clinical procedures.

Responsibilities
Greet patients warmly upon arrival and manage check-in/check-out processes with professionalism and efficiency
Schedule appointments using dental practice management software, coordinating with clinical staff to optimize daily workflow
Verify patient insurance information, process payments, and handle medical billing including Medicare and other health insurance claims
Maintain accurate and organized electronic health records (EHR systems) such as Epic, Meditech, eClinicalWorks, or Athenahealth
Assist the dental team during procedures by preparing instruments, taking X-rays, and ensuring clinical supplies are stocked
Review documentation for accuracy and completeness, including care plans and treatment notes in compliance with HIPAA and confidentiality policies
Manage phone communication with patients, answer inquiries professionally, and schedule follow-up appointments or referrals as needed
Skills
Proven experience in a dental clinic setting with strong knowledge of dental terminology and clinical procedures
Proficiency in EMR/EHR systems such as Epic, Meditech, Athenahealth, or eClinicalWorks for documentation review and management
Skilled in medical coding including CPT (Current Procedural Terminology), ICD-9/10 (International Classification of Diseases), ICD coding, and medical billing processes
Excellent customer service skills with the ability to communicate effectively via phone and in person; bilingual abilities are a plus
Strong computer skills including Microsoft Office Suite for administrative tasks such as filing, typing (including 10 key typing), and data entry
Knowledge of health insurance policies, health information management, and medical administrative support procedures
Ability to handle sensitive information with discretion while adhering to clinical confidentiality policies
Previous clinic or medical office experience is highly preferred; familiarity with HIPAA regulations is essential
Exceptional organizational skills for managing medical records, appointment scheduling, and office filing systems
Join us to be part of a dedicated team committed to providing outstanding dental care while fostering a positive environment for both staff and patients. Your energy and expertise will help us deliver top-tier service every day!

Pay: $19.00 - $26.00 per hour
Work Location: In person