Dental Assistant/Receptionist

Overview
Join our dynamic healthcare team as a Dental Assistant/Receptionist, where you'll play a vital role in delivering exceptional patient care and ensuring smooth clinic operations. This energetic position combines clinical support with front desk responsibilities, offering a rewarding opportunity to contribute to a caring and efficient dental practice. You will be the friendly face patients see first and the organized professional who keeps our daily workflow running seamlessly. We value proactive, detail-oriented individuals who thrive in a fast-paced environment and are passionate about providing outstanding service.

Responsibilities
Greet patients warmly, schedule appointments, and manage patient check-in/check-out processes using electronic health record (EHR) systems.

Assist dentists during procedures by preparing instruments, taking X-rays, and ensuring patient comfort
Maintain accurate dental records, including documentation review and updates in EHR systems
Handle dental billing and collections efficiently using knowledge of dental coding (ADA), insurance procedures, and health information management
Manage front desk duties such as answering phones with professional phone etiquette, scheduling appointments, and managing patient flow
Ensure clinic compliance with HIPAA regulations and clinical confidentiality policies
Support administrative tasks including filing, data entry with 10-key typing skills, and maintaining medical records with attention to detail
Qualifications
Proven experience as a Dental Assistant or in a dental clinic environment with strong knowledge of dental procedures and terminology
Prior office experience with proficiency in Microsoft Office Suite (Word, Excel) and EMR/EHR systems like Athenahealth or Epic
Familiarity with medical billing, coding (ICD-10, CPT), insurance processing including Medicare, Medicaid, and health insurance knowledge
Excellent customer service skills with the ability to communicate effectively on the phone and in person
Bilingual abilities are highly desirable to serve diverse patient populations
Strong organizational skills with experience managing medical records and documentation review
Ability to handle multiple tasks efficiently in a fast-paced setting while maintaining clinical confidentiality
BLS/CPR required
FL Radiology license preferred not required
Join us to make a meaningful difference in patients’ lives while advancing your career in a supportive and energetic environment!

Pay: $24.91 - $30.00 per hour
Expected hours: 20.0 – 35.0 per week
Benefits:
Free parking
Professional development assistance
Work Location: In person