Dental Assistant/Receptionist

Job Title: Oral Surgery Receptionist / Clinical Assistant (Part Front Desk, Part Clinical)
Location: Provo (primary) and Draper (Friday)
Schedule:
Monday–Wednesday: Provo — answering phones, front-desk and office support
Thursday: Provo — surgery day (patient consults, clinical support, x‑rays, recovery)
Friday: Draper — surgery day (patient consults, clinical support, x‑rays, recovery)
Position Summary:
We are a wisdom-teeth practice seeking a reliable, compassionate Receptionist/Clinical Assistant to split responsibilities between front-desk duties and clinical support on surgery days. This role requires excellent phone/customer service skills, attention to detail with insurance and scheduling, basic radiography skills, and the ability to assist with patient recovery after sedation.

Key Responsibilities:
Front Desk / Administrative (Mon–Wed)
Answer multi-line phone system promptly and professionally; triage calls and route appropriately
Schedule appointments and surgical dates; confirm pre-op instructions and reminders
Verify patient insurance benefits and obtain authorizations as needed; quote patient estimates accurately
Check patients in/out, collect co-pays, process payments and maintain patient records in the practice management system
Respond to patient messages and coordinate with clinical staff for follow-up or questions
Maintain a clean, organized reception and waiting area; support general office tasks
Clinical / Surgery Day Duties (Thursdays in Provo; Fridays in Draper)
Greet and check in surgical patients; review medical history and consent forms; ensure pre-op instructions were followed
Perform digital dental radiographs (intraoral and/or panoramic) and upload/label images per office protocol
Conduct pre-op patient consultations under provider direction—explain arrival process, perioperative instructions, and answer basic questions
Monitor and assist patients in recovery from sedation: vital signs, comfort, discharge instructions, and documentation of recovery status
Coordinate post-op follow-up appointments and prescription/aftercare instructions
Qualifications & Skills:
High school diploma or equivalent; dental assisting, radiography, or medical office training preferred
Current dental x‑ray certification (or willing to obtain) and familiarity with digital radiography preferred
Prior experience in a dental/oral surgery or medical office strongly preferred
Excellent verbal and written communication; professional phone demeanor
Strong organizational skills, attention to detail, ability to multitask in a fast-paced environment
Basic computer skills; experience with practice management/EHR systems preferred
CPR certification or willingness to obtain; experience monitoring sedated patients or recovery room assistance a plus
Reliable transportation and ability to work at both Provo and Draper locations as scheduled
Physical Requirements:
Ability to sit/stand for extended periods, move between front desk and clinical areas, assist with patient transfers as needed, and perform light lifting.

Compensation & Benefits:
Competitive hourly wage (based on experience)
Training and continuing education support (including x‑ray training if needed)
How to Apply:
Please send a resume and brief cover letter describing relevant experience to bobbi@drwisdomteeth.com or jennifer@drwisdomteeth.com or call 801-370-0050 to inquire. Include availability and confirmation you can work the specified Provo/Draper schedule.

We are an equal-opportunity employer committed to a respectful, patient-focused practice.

Pay: $18.00 - $24.00 per hour
Work Location: In person