Dental Assistant/Receptionist

Job Overview
We are seeking a dynamic and compassionate Dental Assistant/Receptionist to join our vibrant dental practice. This role combines essential front desk responsibilities with clinical support, ensuring a seamless patient experience from appointment scheduling to post-treatment care. The ideal candidate will be energetic, detail-oriented, and passionate about providing exceptional patient service while maintaining efficient office operations. This paid position offers an exciting opportunity to grow within a supportive team dedicated to oral health excellence.

Responsibilities
Greet patients warmly, verify insurance coverage, and perform insurance verification using systems such as Epic, Meditech, Dentrix, and Eaglesoft
Schedule appointments efficiently using dental office management software and coordinate patient flow throughout the clinic
Assist dental practitioners during procedures by preparing instruments and maintaining sterilization protocols
Manage patient records accurately within Electronic Health Record (EHR) systems like eClinicalWorks and Athenahealth, ensuring HIPAA compliance at all times
Handle medical billing and coding tasks, including CPT, ICD-9, ICD-10 codes, and Medicare documentation review for accurate reimbursement
Respond promptly to phone inquiries with professional phone etiquette and multi-line phone system management
Maintain organized dental and medical records, file documents, and ensure documentation review for completeness and accuracy
Skills
Ability to take x rays
English and Spanish speaking
Strong knowledge of dental terminology, medical terminology, and clinical procedures
Proficiency in EMR systems such as Dentrix, and other health information management software
Experience with medical coding including CPT, ICD-9/ICD-10 coding for billing purposes
Familiarity with HIPAA regulations to ensure patient confidentiality and data security
Excellent customer service skills with the ability to handle patient intake and address concerns professionally
Adept at office management tasks such as insurance verification, appointment scheduling, filing, and medical administrative support
Bilingual abilities are a plus to serve diverse patient populations effectively
Strong computer skills including Microsoft Office Suite (Word, Excel) and typing proficiency (including 10-key typing)
Previous clinic or dental office experience is highly preferred; familiarity with dental terminology like care plans is advantageous
Exceptional organizational skills with attention to detail in documentation review and medical records management
Join our team if you’re ready to make a positive impact on patients’ lives while working in a fast-paced, supportive environment. We value energetic professionals who are eager to contribute their skills in both clinical support and administrative excellence!

Job Types: Full-time, Part-time
Pay: $25.00 - $34.00 per hour
Work Location: In person