Dental Assistant/Receptionist

Job Summary
We are seeking a dedicated and detail-oriented Dental Assistant/Receptionist to join our dental practice. This role combines clinical support with front desk responsibilities, ensuring smooth daily operations and excellent patient care. The ideal candidate will have strong administrative skills, dental terminology knowledge, and experience with electronic health records systems. Bilingual abilities and clinic experience are highly valued to enhance patient communication and service delivery.

Duties
Greet patients warmly and manage patient check-in/check-out processes efficiently
Schedule appointments using dental office management software such as OpenDental.

Verify insurance coverage and perform insurance verification procedures
Assist the dentist during procedures, including preparation and sterilization of instruments
Document clinical notes, treatment plans, and procedures accurately in EMR/EHR systems like open dental and dexis
Handle Dental billing, coding, and documentation review with attention to HIPAA compliance
Manage phone inquiries with professional phone etiquette and multi-line phone system operation
Maintain accurate dental records and ensure proper filing of patient documents
Perform administrative tasks such as data entry, filing, and managing medical records
Support office management tasks including inventory management and clinic organization
Requirements
Prior experience in a dental or dental setting is preferred, including familiarity with dental terminology and office management software such as OpenDental
Knowledge of Opendental, and a quick learner with other software used in the office
Strong understanding of Dental coding, insurance verification, and Dental billing processes
Excellent computer skills including proficiency in Microsoft Office (Word, Excel) and typing (10 key)
Ability to review documentation thoroughly while maintaining HIPAA compliance
Bilingual capabilities are a plus to serve diverse patient populations
Exceptional customer service skills with professional phone etiquette and patient service orientation
Clinic experience or dental office experience is preferred; familiarity with dental terminology is advantageous
Strong organizational skills with clerical support abilities such as filing and document management
Knowledge of health information management standards and medical administrative support practices
Join our team to provide exceptional patient care while supporting the efficient operation of our dental practice. We value professionalism, attention to detail, and a compassionate approach to patient service.

Job Types: Full-time, Part-time
Pay: $18.00 - $24.00 per hour
Work Location: In person