full-time 1 day ago
Dental Assistant/ Receptionist
LakeEdge Dental
Stoney Creek, ON L8E 5B4
19.18–31.59/hr
About the Practice
N/A Team Members
Dentrix Software
Office Tour & Photos
Job Description
Overview
We are seeking a professional and organized Dental Receptionist to join our dental practice. The ideal candidate will serve as the first point of contact for patients, managing front desk operations with efficiency and a friendly demeanor. This role requires excellent communication skills, familiarity with dental office software, and the ability to handle administrative tasks in a fast-paced environment. Prior experience in dental or medical office settings is highly valued, along with proficiency in electronic medical records and multi-line phone systems. The Dental Receptionist plays a vital role in ensuring smooth patient flow and delivering exceptional customer service.
Responsibilities
Greet patients warmly and check them in for appointments
Manage appointment scheduling using Dentrix or similar dental practice management software
Verify patient insurance information and update records accordingly
Handle multi-line phone systems to answer inquiries, schedule appointments, and relay messages
Collect payments, co-pays, and process billing accurately
Maintain organized patient records within electronic medical records systems such as Epic or Dentrix
Prepare patient charts and ensure all necessary documentation is complete before procedures
Assist with administrative tasks including data entry, filing, and correspondence
Coordinate with clinical staff to ensure smooth daily operations
Ensure the front desk area remains tidy and welcoming
Experience
Previous experience as a dental receptionist or in a medical office setting preferred
Familiarity with dental software such as Dentrix and electronic health record systems like Epic is highly desirable
Strong knowledge of medical terminology relevant to dentistry
Proven experience managing multi-line phone systems and handling administrative duties efficiently
Office experience demonstrating excellent organizational skills and attention to detail
Ability to communicate effectively with patients, staff, and insurance providers
Prior experience working in a fast-paced environment with multitasking capabilities is advantageous
Pay: $19.18-$31.59 per hour
Benefits:
Dental care
On-site parking
Work Location: In person
We are seeking a professional and organized Dental Receptionist to join our dental practice. The ideal candidate will serve as the first point of contact for patients, managing front desk operations with efficiency and a friendly demeanor. This role requires excellent communication skills, familiarity with dental office software, and the ability to handle administrative tasks in a fast-paced environment. Prior experience in dental or medical office settings is highly valued, along with proficiency in electronic medical records and multi-line phone systems. The Dental Receptionist plays a vital role in ensuring smooth patient flow and delivering exceptional customer service.
Responsibilities
Greet patients warmly and check them in for appointments
Manage appointment scheduling using Dentrix or similar dental practice management software
Verify patient insurance information and update records accordingly
Handle multi-line phone systems to answer inquiries, schedule appointments, and relay messages
Collect payments, co-pays, and process billing accurately
Maintain organized patient records within electronic medical records systems such as Epic or Dentrix
Prepare patient charts and ensure all necessary documentation is complete before procedures
Assist with administrative tasks including data entry, filing, and correspondence
Coordinate with clinical staff to ensure smooth daily operations
Ensure the front desk area remains tidy and welcoming
Experience
Previous experience as a dental receptionist or in a medical office setting preferred
Familiarity with dental software such as Dentrix and electronic health record systems like Epic is highly desirable
Strong knowledge of medical terminology relevant to dentistry
Proven experience managing multi-line phone systems and handling administrative duties efficiently
Office experience demonstrating excellent organizational skills and attention to detail
Ability to communicate effectively with patients, staff, and insurance providers
Prior experience working in a fast-paced environment with multitasking capabilities is advantageous
Pay: $19.18-$31.59 per hour
Benefits:
Dental care
On-site parking
Work Location: In person
Requirements
• Dental office experience
• Medical office experience
• Electronic medical records
• Multi-line phone systems
• Dentrix
• Medical office experience
• Electronic medical records
• Multi-line phone systems
• Dentrix
About LakeEdge Dental
LakeEdge Dental brings over 20 years of expert, compassionate dental care to Stoney Creek. They offer comprehensive dental services from routine checkups to complete smile transformations, catering to every member of the family. Dr. Shady Kolta, the lead dentist and founder, focuses on evidence-based, patient-centered care.