Dental Assistant/Receptionist

Job Summary
We are seeking a dynamic and detail-oriented Dental Assistant/Receptionist to join our vibrant dental practice. This role combines front desk administrative support with clinical assistance, ensuring a seamless patient experience from appointment scheduling to treatment. The ideal candidate will be energetic, highly organized, and passionate about providing exceptional patient care. You will be the first point of contact for patients, managing their appointments, insurance verifications, and medical records while supporting the clinical team with dental procedures and documentation. This paid position offers an exciting opportunity to grow within a collaborative healthcare environment dedicated to excellence in dental care.

Responsibilities
Greet patients warmly, schedule appointments, and manage patient check-in and check-out processes using dental practice management software such as Eaglesoft or Dentrix
Verify insurance coverage, process payments, and handle billing tasks including medical collection and coding using CPT, ICD-9, and ICD-10 codes
Maintain accurate and up-to-date dental records, medical records, and electronic health records (EHR systems) such as Meditech or Athenahealth
Assist dentists during procedures by preparing materials, sterilizing instruments, and ensuring patient comfort
Review documentation for accuracy and completeness; ensure compliance with HIPAA regulations for patient privacy and health information management
Manage multi-line phone systems with professional phone etiquette; handle appointment scheduling and patient inquiries efficiently
Support administrative tasks such as filing, data entry (including 10-key typing), insurance verification, and clinic organization to optimize office flow
Requirements
Proven experience in a dental office setting or medical administrative support role with strong clerical skills
Familiarity with EMR systems like Epic, Meditech, eClinicalWorks, or Eaglesoft; experience with Dentrix is preferred
Knowledge of dental terminology, medical coding (CPT, ICD-9/10), insurance processes including Medicare and Medicaid billing
Ability to navigate multiple computer programs confidently; proficient in Microsoft Office Suite (Word, Excel)
Excellent patient service skills with professional phone etiquette; bilingual abilities are a plus to serve diverse patient populations
Strong organizational skills with attention to detail in documentation review and office management tasks
Ability to handle sensitive information in compliance with HIPAA standards; maintain confidentiality at all times
Prior clinic or hospital experience is highly desirable; familiarity with dental clinic operations is preferred
Join our team where your enthusiasm meets purpose! We’re dedicated to fostering a positive work environment that values your contributions while supporting your professional growth. If you’re ready to make a difference in patients’ lives through compassionate care and efficient office management, we want to hear from you!

Pay: $24.00 - $27.00 per hour
Education:
High school or equivalent (Required)
Experience:
Dental office: 1 year (Required)
Language:
Spanish (Preferred)
License/Certification:
Coronal Polish Certificate (Preferred)
X-Ray Certification (Required)
Work Location: In person