Dental Assistant/Receptionist

Job Summary
We are seeking a dedicated and organized Dental Assistant/Receptionist to join our dental practice. This dual-role position requires a friendly professional who can efficiently manage patient interactions at the front desk while supporting clinical operations. The ideal candidate will possess strong administrative skills, familiarity with dental software, and a solid understanding of dental and medical terminology. Experience with electronic medical records and office management systems is highly valued to ensure smooth daily operations and exceptional patient care.

Responsibilities
Greet patients warmly and manage the check-in/check-out process at the front desk
Schedule appointments, confirm patient appointments, and handle rescheduling as needed
Answer multi-line phone systems promptly and professionally
Maintain accurate patient records using electronic medical records systems such as Dentrix and Epic
Assist dental staff during procedures by preparing instruments and ensuring sterilization protocols are followed
Manage billing, insurance claims, and patient payments efficiently
Handle administrative tasks including filing, data entry, and managing correspondence
Ensure the reception area remains clean, organized, and welcoming for patients
Support the clinical team with necessary supplies and documentation during patient visits
Requirements
Prior experience as a dental receptionist or in a dental office setting is preferred; medical office experience is also valuable
Proficiency with dental software such as Dentrix and Epic is highly desirable
Strong knowledge of medical terminology relevant to dentistry and general healthcare
Excellent organizational skills with attention to detail in record keeping and scheduling
Ability to operate multi-line phone systems confidently
Familiarity with electronic medical records (EMR) systems and office management tools
Exceptional communication skills, both verbal and written, with a friendly demeanor for patient interactions
Previous experience in administrative roles within healthcare settings is advantageous
Ability to work efficiently in a fast-paced environment while maintaining professionalism
Pay: $21.00-$26.00 per hour
Language:
Tagalog (preferred)
English (preferred)
Work Location: In person