Dental Assistant/Receptionist

Job Overview
Join our dynamic healthcare team as a Dental Assistant/Receptionist, where you will be the friendly face and efficient organizer of our dental practice. This vital role combines clinical support with front desk responsibilities, ensuring a seamless patient experience from appointment scheduling to post-treatment care. Your energetic approach and attention to detail will help foster a welcoming environment while maintaining the highest standards of clinical confidentiality and administrative excellence. We are committed to providing a paid position that values your skills and dedication in delivering exceptional patient service.

Responsibilities
Greet patients warmly, verify insurance information, and manage patient check-in and check-out processes with professionalism and enthusiasm.

Schedule appointments accurately using dental practice management software, coordinating with clinical staff to optimize daily workflows.

Assist the dental team during procedures by preparing instruments, taking digital radiographs, and ensuring patient comfort throughout treatment.

Maintain and update electronic health records (EHR systems), including documentation review, medical records management, and accurate coding.

Handle medical billing and collections efficiently, including Medicare and health insurance claims processing using systems
Manage phone communication with patients and insurance providers, demonstrating excellent phone etiquette and customer service skills.

Ensure compliance with HIPAA regulations and clinical confidentiality policies while managing filing, data entry, and other clerical tasks such as 10-key typing and document organization.

Qualifications
Proven experience in a dental clinic setting with strong knowledge of dental terminology, medical coding (ADA coding), and health information management.

Proficiency in EMR/EHR systems.

Excellent computer skills including Microsoft Office suite for documentation and administrative support tasks.

Demonstrated ability to provide outstanding patient service with strong front desk and medical receptionist skills.

Knowledge of health insurance procedures, medical billing practices, care plans, and documentation review processes.

Bilingual abilities are highly desirable to serve diverse patient populations effectively.

Previous clinic experience with medical administrative support or medical office management is preferred.

Strong organizational skills with attention to detail in filing, HIPAA compliance, and clinical confidentiality policies.

Ability to handle multiple tasks efficiently while maintaining a positive attitude in a fast-paced environment.

Join us to be part of a dedicated team that values energetic service delivery combined with meticulous administrative support!

Pay: $20.00 - $30.00 per hour
Benefits:
401(k) matching
Continuing education credits
Dental insurance
Employee discount
Flexible schedule
Health insurance
Paid orientation
Paid time off
Paid training
Work Location: In person