full-time 7 days ago
Dental Clinic Coordinator (Clinic Coordinator/Clinic Services Assistant)
Indiana University
425 University Blvd, Indianapolis, IN 46202
17.00 - 18.50/hr
About the Practice
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Job Description
Department
DENTISTRY-FINANCIAL AFFAIRS (IN-DSFA-IUINA)
Department Information
The Indiana University School of Dentistry has been advancing oral health in the state and beyond since 1879, when it was founded as the Indiana Dental College. Over the past 140 years, we've become a national leader in preparing oral health professionals, conducting innovative research that has an impact on patients and the profession, and providing patient-centered care.
Job Summary
Schedules patient appointments to allow for effective treatment and patient care.
Ensures proper staff resources are available to accommodate patient load.
Answers phones and provides office information.
Ensures compliance with appropriate policies, procedures and regulations in clinics.
Manages triage, complaints, and queries from patients and students and escalates issues when needed.
Accepts payments, enters coding on patient accounts, processes billing, and assists with billing inquiries and discrepancies.
Applies insurance benefits and authorizations appropriately to patient accounts to determine patient due amounts.
Reconciles daily deposits and conducts closing procedures.
Places prescription orders.
Assists in clinic with other tasks as needed.
Qualifications
This position is posted at the Clinic Coordinator - Intermediate career level but may be filled at the Clinic Services Assistant - Foundational career level depending on the candidate's qualifications. Although they will be similar, the duties and responsibilities may differ if filled at the lower rank. Please see the qualifications for each level listed below.
Intermediate Requirements:
Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.
EDUCATION
Required
High school diploma or equivalent (such as HSED or GED).
WORK EXPERIENCE
Required
1 year of medical office or related experience.
SKILLS
Required
Proficient communication skills.
Maintains a high degree of professionalism.
Demonstrates time management and priority setting skills.
Demonstrates a high commitment to quality.
Possesses flexibility to work in a fast paced, dynamic environment.
Highly thorough and dependable.
Foundational Requirements:
Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.
EDUCATION
Required
High school diploma or equivalent (such as HSED or GED).
WORK EXPERIENCE
Required
6 months of related experience.
SKILLS
Required
Proficient communication skills.
Maintains a high degree of professionalism.
Demonstrated time management and priority setting skills.
Demonstrates a high commitment to quality.
Possesses flexibility to work in a fast paced, dynamic environment.
Working Conditions / Demands
This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.
Work Location
IU School of Dentistry
Indianapolis, Indiana
This is an in-person position
Advertised Salary
$17 - $18.50 per hour based on experience
Work Hours
Monday - Friday
8 a.m-5 p.m.
Benefits Overview
For full-time staff employees, Indiana University offers a wide array of benefits including:
Comprehensive medical and dental insurance
Health savings account with generous IU contributions
Healthcare and dependent care flexible spending accounts
Basic group life insurance paid by IU
Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death and dismemberment insurance
Base retirement plan with generous IU contributions, subject to vesting
Voluntary supplemental retirement plan options
Tuition subsidy for employees and family members taking IU courses
10 paid holidays plus a paid winter break each year
Generous paid time off plans
Paid leave for new parents and IU-sponsored volunteer events
Employee assistance program (EAP)
Learn more about our benefits by reviewing the IU Benefit Programs Brochure.
Job Classification
Career Level: Intermediate
FLSA: Nonexempt
Job Function: Health Services
Job Family: Clinic Operations
Click here to learn more about Indiana University's Job Framework.
Posting Disclaimer
This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.
If you wish to include a cover letter, you may include it with your resume when uploading attachments.
Equal Employment Opportunity
Indiana University is an equal opportunity employer and provider of ADA services and prohibits discrimination in hiring. See Indiana University Notice of Non-Discrimination here which includes contact information.
Campus Safety and Security
The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online. You may also request a physical copy by emailing IU Public Safety at iups@iu.edu or by visiting IUPD.
Contact Us
Request Support
Telephone: 812-856-1234
DENTISTRY-FINANCIAL AFFAIRS (IN-DSFA-IUINA)
Department Information
The Indiana University School of Dentistry has been advancing oral health in the state and beyond since 1879, when it was founded as the Indiana Dental College. Over the past 140 years, we've become a national leader in preparing oral health professionals, conducting innovative research that has an impact on patients and the profession, and providing patient-centered care.
Job Summary
Schedules patient appointments to allow for effective treatment and patient care.
Ensures proper staff resources are available to accommodate patient load.
Answers phones and provides office information.
Ensures compliance with appropriate policies, procedures and regulations in clinics.
Manages triage, complaints, and queries from patients and students and escalates issues when needed.
Accepts payments, enters coding on patient accounts, processes billing, and assists with billing inquiries and discrepancies.
Applies insurance benefits and authorizations appropriately to patient accounts to determine patient due amounts.
Reconciles daily deposits and conducts closing procedures.
Places prescription orders.
Assists in clinic with other tasks as needed.
Qualifications
This position is posted at the Clinic Coordinator - Intermediate career level but may be filled at the Clinic Services Assistant - Foundational career level depending on the candidate's qualifications. Although they will be similar, the duties and responsibilities may differ if filled at the lower rank. Please see the qualifications for each level listed below.
Intermediate Requirements:
Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.
EDUCATION
Required
High school diploma or equivalent (such as HSED or GED).
WORK EXPERIENCE
Required
1 year of medical office or related experience.
SKILLS
Required
Proficient communication skills.
Maintains a high degree of professionalism.
Demonstrates time management and priority setting skills.
Demonstrates a high commitment to quality.
Possesses flexibility to work in a fast paced, dynamic environment.
Highly thorough and dependable.
Foundational Requirements:
Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.
EDUCATION
Required
High school diploma or equivalent (such as HSED or GED).
WORK EXPERIENCE
Required
6 months of related experience.
SKILLS
Required
Proficient communication skills.
Maintains a high degree of professionalism.
Demonstrated time management and priority setting skills.
Demonstrates a high commitment to quality.
Possesses flexibility to work in a fast paced, dynamic environment.
Working Conditions / Demands
This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.
Work Location
IU School of Dentistry
Indianapolis, Indiana
This is an in-person position
Advertised Salary
$17 - $18.50 per hour based on experience
Work Hours
Monday - Friday
8 a.m-5 p.m.
Benefits Overview
For full-time staff employees, Indiana University offers a wide array of benefits including:
Comprehensive medical and dental insurance
Health savings account with generous IU contributions
Healthcare and dependent care flexible spending accounts
Basic group life insurance paid by IU
Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death and dismemberment insurance
Base retirement plan with generous IU contributions, subject to vesting
Voluntary supplemental retirement plan options
Tuition subsidy for employees and family members taking IU courses
10 paid holidays plus a paid winter break each year
Generous paid time off plans
Paid leave for new parents and IU-sponsored volunteer events
Employee assistance program (EAP)
Learn more about our benefits by reviewing the IU Benefit Programs Brochure.
Job Classification
Career Level: Intermediate
FLSA: Nonexempt
Job Function: Health Services
Job Family: Clinic Operations
Click here to learn more about Indiana University's Job Framework.
Posting Disclaimer
This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.
If you wish to include a cover letter, you may include it with your resume when uploading attachments.
Equal Employment Opportunity
Indiana University is an equal opportunity employer and provider of ADA services and prohibits discrimination in hiring. See Indiana University Notice of Non-Discrimination here which includes contact information.
Campus Safety and Security
The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online. You may also request a physical copy by emailing IU Public Safety at iups@iu.edu or by visiting IUPD.
Contact Us
Request Support
Telephone: 812-856-1234
About Indiana University
Indiana University Indianapolis offers a wide range of academic programs, hands-on learning opportunities, and support services for students. With a focus on research and student success, IU Indianapolis is committed to helping students achieve their academic goals.