Dental Customer Care Specialist

(Prefer English and Spanish bilingual)
Mywisdom Dental
500, W Whitestone Blvd, Cedar Park, TX 78613
Compensation: Based on experience/Market rate
Employment type: Wednesday to Saturday. 9:00 AM to 5:00 PM
Job Overview: (**preferred prior dental experience**)
We are seeking a skilled Dental Receptionist to join our team. The ideal candidate should have experience in patient service and possess knowledge of dental terminology and office procedures.

Responsibilities: (Prefer English and Spanish bilingual)

- Greet and welcome patients and visitors in a friendly and professional manner

-Validate and verify dental insurance active status,

-Post insurance information in patient chart

-Educate patient on benefits as needed

- Answer phone calls, schedule appointments, and manage patient inquiries

- Collect co-payments

- Schedule and confirm patient appointments

- Manage patient records and update information in the system

- Answer phone calls and address patient inquiries

- Process billing and insurance claims

- Maintain cleanliness and organization of the reception area

-light house keeping

-Maintain/follow HIPPA compliance

- Maintain patient records and update medical/dental information as necessary

- Assist with scheduling and ensure efficient patient flow

- Coordinate with dental staff to ensure smooth operations of the front desk

- Handle administrative tasks such as filing, faxing, and data entry
Request social media review from patients ( For Example , google reviews, facebook reviews, Yelp reviews and etc)
Present treatment plan to patients and book appointments
Skills:

- Proficiency in dental terminology and medical receptionist duties

- Experience with front desk operations in a dental clinic setting

- Strong communication skills to interact effectively with patients and staff

- Knowledge of medical terminology and familiarity with dental office systems

- Ability to handle phone systems efficiently

- Familiarity with OpenDental software is a plus
If you are a detail-oriented individual with excellent customer service skills, we invite you to apply for this rewarding position as a Dental Receptionist.

- Knowledge of dental office procedures and terminology ( For Example :Cleaning, Deep cleaning, Crowns, Bridges, Dentures, Extraction, oral exam and limited Exam)

- Strong organizational skills with attention to detail

- Excellent communication and interpersonal skills

- Ability to multitask and prioritize tasks in a fast-paced environment

- Experience working in a dental office is preferred

- Familiarity with dental records management is a plus
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Job Type: Part-time
Pay: $17.00 - $23.00 per hour
Benefits:
Paid time off
Experience:
Customer service: 1 year (Required)
Computer skills: 1 year (Required)
Dental terminology: 1 year (Required)
Ability to Commute:
Cedar Park, TX 78613 (Required)
Ability to Relocate:
Cedar Park, TX 78613: Relocate before starting work (Required)
Work Location: In person