Dental Customer Service Representative

Dental Front Desk
We are looking for a Full Time Dental Front Desk individual to be the patient's first point of contact for the office. Must be bilingual English/Spanish and have strong interpersonal and communication skills. Dental Front Desk responsibilities include registering patients, handling the schedule and providing information about insurance, treatments and payments. If you have expertise in customer service and you are punctual, self motivated and reliable, we’d like to meet you. Ultimately, you will help create a pleasant and memorable visit for our patients.

Responsibilities
Perform check-in and check-out tasks
Manage online and phone appointments
Inform customers about insurance and payment methods
Register patients collecting necessary information
Provide information about treatments
Respond to patient's questions/concerns in a timely and professional manner
Follow up with patients after surgeries
Maintain updated records and payments
Skills
Bilingual (English/Spanish)
Work experience as a Dental Front Desk, Receptionist or similar role
Experience with dental software, like Dentrix
Customer service attitude
Excellent communication and organizational skills
Computer proficient
Job Type: Full-time
Pay: $18.00 - $25.00 per hour
Education:
High school or equivalent (Preferred)
Experience:
Dental receptionist: 1 year (Preferred)
Work Location: In person