Dental Front Admin| Dental Treatment Coordinator (English/Spanish)

Patient Experience/Treatment Coordinator Skyview Dental | Boutique Family & Cosmetic Dentistry | Las Colinas, TX
$22–$27/hour | Based on Experience & Overall Fit
Full-Time | In-Person
Tienes Odontología en la cabeza y hospitalidad en el corazón?

If you believe a dental practice should feel more like a five-star hospitality experience than a typical healthcare office, you may have found your next opportunity.

Skyview Dental is a boutique family and cosmetic dental practice in Las Colinas, and we're looking for a polished, warm, highly accountable Director of First Impressions & Patient Experience Coordinator to become a key part of our team.

This isn't a traditional front desk position.

You will own the patient experience from the moment someone calls us to the moment they leave—and everything in between.

You'll help create an environment where patients feel welcomed, understood, confident in their care, and excited to return.

And because the schedule is the heartbeat of the practice, you'll also play a critical role in keeping the practice productive, organized, and growing.

Your Mission
Own the schedule.

Elevate the experience.

Build trust.

Create confidence.

Help patients move forward with the care they need.

What You'll Own✨ Patient Experience & Hospitality
You are the face and voice of Skyview Dental.

Create a warm, polished, personalized experience for every patient
Welcome patients with genuine hospitality and professionalism
Build meaningful patient relationships—not just transactions
Deliver an exceptional experience from the first phone call through checkout
Communicate with patients confidently through phone, text, and email
Anticipate patient needs and find ways to exceed expectations
Turn nervous, hesitant, or frustrated patients into patients who feel heard and cared for
Protect the Skyview Dental experience at every touchpoint
Schedule Ownership & Practice Flow
A beautiful schedule doesn't happen by accident.

You'll take ownership of creating a productive, efficient schedule that supports both patient care and practice growth.

Optimize doctor and hygiene schedules
Proactively fill openings and reduce unnecessary downtime
Confirm appointments and minimize cancellations and no-shows
Identify opportunities to improve schedule efficiency
Monitor unscheduled patients and follow up appropriately
Help coordinate a smooth, predictable daily flow
Understand the difference between being busy and being productive
Treatment Coordination & Patient Confidence
You don't have to be a salesperson—but you do need to believe in the value of excellent dentistry.

With training and coaching, you'll:
Help patients understand their recommended care
Communicate the value and benefits of treatment
Support patients as they make decisions about their oral health
Follow up with patients who have not yet scheduled treatment
Track outstanding treatment opportunities
Use Excel and practice systems to stay organized and accountable
Partner with the clinical team to improve communication and case acceptance
Insurance & Financial Communication
Patients deserve clarity, not confusion.

You'll help patients navigate the financial side of their care with confidence and empathy.

Verify insurance eligibility and benefits
Communicate benefit information clearly
Explain financial expectations before treatment
Present payment and financial options appropriately
Help patients understand their investment in care
Create a financial conversation that feels informative—not uncomfortable
Who We're Looking For
We're looking for someone who raises the standard of the room simply by being in it.

You are naturally warm and welcoming, but you're also organized, driven, and accountable.

You don't wait to be told what needs to be done.

You see it. You own it. You handle it.

You are:
Exceptionally reliable and dependable
Highly accountable for your results
Warm, polished, and professional
An excellent communicator
Naturally hospitable and service-oriented
Organized and detail-oriented
Comfortable in a fast-paced environment
Calm and solutions-oriented under pressure
Confident communicating with patients
Comfortable learning and using technology
Coachable and committed to personal growth
Someone who takes pride in doing things exceptionally well
Fluent in English and Spanish — REQUIRED
Required Experience
2+ years of dental experience
2+ years of Dentrix experience
Bilingual English/Spanish
Strong verbal and written communication skills
Experience That Will Make You Stand Out
We'd love to meet you if you have experience in:
Treatment coordination
Dental scheduling
Cosmetic dentistry
Comprehensive dentistry
Concierge or luxury hospitality
Healthcare
High-end customer experience
Case presentation or treatment acceptance
Patient relationship management
The Skyview Standard
At Skyview Dental, we believe how we make people feel matters just as much as what we do.

Our culture is built around:
Accountability over excuses
Excellence over average
Ownership over supervision
Hospitality with heart
Integrity in every interaction
Growth over comfort
We're looking for someone who wants to contribute to that culture—not simply work inside it.

Your Schedule
Monday–Thursday: 7:50 AM–5:00 PM
Every Other Friday: Administrative work or patient care
Lunch: 1 hour daily
Location: In person | Las Colinas, TX
Compensation & Benefits
$22–$27/hour, based on experience and overall fit
Paid training
Professional development
Medical benefits and 401K matching after one year of service
Uniform allowance
Paid time off
Employee discount
Opportunity to grow within a boutique, high-performance dental practiceThis Opportunity Is For You If...You want more than a job.You want to become an integral part of a practice where your contribution is visible, your ideas are valued, and your growth matters.

You love people.

You love hospitality.

You take ownership.

You care about details.

You believe patients deserve an exceptional experience.

And you want to build a career in dentistry—not simply work at the front desk.

If that sounds like you, we'd love to meet you.

Apply today and tell us why you believe you'd be a great fit for the Skyview Dental team.

Pay: $22.00 - $27.00 per hour
Benefits:
401(k) matching
Employee discount
Health insurance
Opportunities for advancement
Paid time off
Application Question(s):
At Skyview Dental, we value accountability, reliability, and creating exceptional patient experiences. Which of these values best describes you, and can you share a real example of how you've demonstrated it in a previous role?

What is the difference between a busy vs productive schedule?

Describe a time when you turned a frustrated or anxious patient into a happy one. What did you do, and what was the outcome?

Experience:
Dental : 2 years (Required)
Dentrix: 2 years (Required)
Language:
Spanish (Required)
Work Location: In person