Practice location
full-time 16 days ago

Dental Front Desk Administrator

Monde Dental

190 Queens Quay East, Toronto, ON M5A 3Y4
24–27/hr

About the Practice

N/A Team Members
ClearDent Software

Office Tour & Photos

Job Description

Job Overview
We are seeking a dedicated and organized Dental Administrator/Receptionist to join our team. The ideal candidate will be responsible for managing the front desk operations of our dental practice, providing exceptional patient service, and ensuring smooth administrative processes. This role requires strong communication skills, proficiency in medical terminology, and experience with dental software and terminology. Dental assisting experience is an asset.

Responsibilities
Greet patients warmly and manage the front desk operations efficiently.

Schedule appointments and manage the dental office calendar.

Handle patient inquiries and provide information regarding services offered.

Verify patient insurance information and assist with insurance claims processing.

Maintain accurate patient records in compliance with HIPAA regulations.

Review documentation for completeness and accuracy.

Assist with collections as necessary.

Utilize EHR systems such as ClearDent
Ensure the front office is organized and that all clerical duties are completed in a timely manner.

Maintain confidentiality of patient information at all times.

Requirements
Previous experience as a Dental Receptionist or in a similar medical administrative support role is preferred.

Familiarity with dental terminology, and health information management practices.

Proficient in using EHR systems; experience with ClearDent or similar software is a plus.

Strong computer skills including Microsoft Office proficiency and typing skills (10 key typing).

Excellent phone etiquette and customer service skills to enhance patient interactions.

Ability to handle multiple tasks efficiently while maintaining attention to detail.

Bilingual candidates are encouraged to apply to better serve our diverse patient base.

Knowledge of insurance verification processes and clinic experience is advantageous.

Strong organizational skills with a focus on maintaining accurate medical records. Join our team to contribute to a positive patient experience while ensuring the efficient operation of our dental practice!

Job Types: Full-time, Permanent
Pay: $24.00-$27.00 per hour
Benefits:
Dental care
Work Location: In person

Requirements

• Administrative experience
• Dental receptionist
• Medical terminology
• Customer service
• Typing
• Phone etiquette

About Monde Dental

Monde Dental is a full-service family and cosmetic dental practice in Toronto, offering caring and compassionate service. They provide a range of services including teeth cleaning, dental bridges, dental crowns, Invisalign, and more, to help their patients achieve a lasting effect on their smile’s health.