full-time 18 days ago
Dental Front Desk Associate
Omni Dental Group
Austin, TX 78745
24.95 - 30.05/hr
About the Practice
N/A Team Members
Dentrix Software
Office Tour & Photos
Job Description
Company Overview
Omni Dental Group is a private family dental practice with three convenient locations in. We are dedicated to providing comprehensive dental care in a welcoming and professional environment, committed to enhancing our patients' oral health and overall well-being.
Overview
We are seeking a motivated and detail-oriented Dental Front Desk Associate to join our team. The ideal candidate will possess excellent customer service skills, strong administrative capabilities, and a thorough understanding of dental office operations. This role is vital in ensuring smooth clinic functioning, managing patient interactions, and supporting clinical staff with administrative tasks.
Responsibilities
Greet patients warmly, verify insurance information, and schedule appointments efficiently using electronic health records (EHR) systems such as Epic, Meditech, or eClinicalWorks.
Manage patient check-in and check-out processes while maintaining accurate documentation review and data entry.
Handle medical billing and collections, including Medicare and health insurance claims, ensuring compliance with HIPAA regulations.
Maintain organized medical records and ensure confidentiality of all patient information in accordance with clinical confidentiality policies.
Assist with medical coding procedures, including CPT coding, ICD-9, ICD-10, and ICD coding for accurate billing and documentation.
Respond promptly to patient inquiries via phone or in person, demonstrating excellent phone etiquette and customer service skills.
Support clinic operations by managing appointment scheduling, confirming upcoming visits, and coordinating with clinical staff for care plans.
Utilize Microsoft Office tools for administrative support tasks such as filing, data management, and report generation.
Requirements
Previous experience working in a medical or dental office environment with strong clerical and administrative skills.
Proficiency in EMR/EHR systems such as Epic, Meditech, Athenahealth, or eClinicalWorks; familiarity with electronic health records management is essential.
Knowledge of health insurance processes including medical billing, claims submission, and insurance verification procedures.
Understanding of medical terminology, clinical confidentiality policies, and health information management standards.
Experience with medical coding (CPT, ICD-9/10) and documentation review to ensure accurate billing practices.
Excellent communication skills both on the phone and face-to-face; bilingual abilities are a plus.
Strong computer skills including typing (10 key typing), Microsoft Office applications, and data entry accuracy.
Ability to multitask efficiently in a fast-paced environment while maintaining attention to detail.
Demonstrated professionalism with a focus on patient service excellence and office management.
Join our team as a Dental Front Desk Associate to contribute to delivering exceptional patient experiences while supporting our clinic’s operational excellence!
Pay: $24.95 - $30.05 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Work Location: In person
Omni Dental Group is a private family dental practice with three convenient locations in. We are dedicated to providing comprehensive dental care in a welcoming and professional environment, committed to enhancing our patients' oral health and overall well-being.
Overview
We are seeking a motivated and detail-oriented Dental Front Desk Associate to join our team. The ideal candidate will possess excellent customer service skills, strong administrative capabilities, and a thorough understanding of dental office operations. This role is vital in ensuring smooth clinic functioning, managing patient interactions, and supporting clinical staff with administrative tasks.
Responsibilities
Greet patients warmly, verify insurance information, and schedule appointments efficiently using electronic health records (EHR) systems such as Epic, Meditech, or eClinicalWorks.
Manage patient check-in and check-out processes while maintaining accurate documentation review and data entry.
Handle medical billing and collections, including Medicare and health insurance claims, ensuring compliance with HIPAA regulations.
Maintain organized medical records and ensure confidentiality of all patient information in accordance with clinical confidentiality policies.
Assist with medical coding procedures, including CPT coding, ICD-9, ICD-10, and ICD coding for accurate billing and documentation.
Respond promptly to patient inquiries via phone or in person, demonstrating excellent phone etiquette and customer service skills.
Support clinic operations by managing appointment scheduling, confirming upcoming visits, and coordinating with clinical staff for care plans.
Utilize Microsoft Office tools for administrative support tasks such as filing, data management, and report generation.
Requirements
Previous experience working in a medical or dental office environment with strong clerical and administrative skills.
Proficiency in EMR/EHR systems such as Epic, Meditech, Athenahealth, or eClinicalWorks; familiarity with electronic health records management is essential.
Knowledge of health insurance processes including medical billing, claims submission, and insurance verification procedures.
Understanding of medical terminology, clinical confidentiality policies, and health information management standards.
Experience with medical coding (CPT, ICD-9/10) and documentation review to ensure accurate billing practices.
Excellent communication skills both on the phone and face-to-face; bilingual abilities are a plus.
Strong computer skills including typing (10 key typing), Microsoft Office applications, and data entry accuracy.
Ability to multitask efficiently in a fast-paced environment while maintaining attention to detail.
Demonstrated professionalism with a focus on patient service excellence and office management.
Join our team as a Dental Front Desk Associate to contribute to delivering exceptional patient experiences while supporting our clinic’s operational excellence!
Pay: $24.95 - $30.05 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Work Location: In person
Requirements
• Administrative experience
• Clerical experience
• Medical terminology
• Medical scheduling
• HIPAA
• Clerical experience
• Medical terminology
• Medical scheduling
• HIPAA
About Omni Dental Group
Omni Dental Group has been serving patients in Austin, TX for over 25 years. Their team of specialists and general dentists offer high-quality care using the latest techniques and materials. They provide a wide range of services including oral surgery, cosmetic dentistry, gum disease treatment, implants, root canals, restorative procedures, and limited orthodontics and pediatric dentistry.