full-time 6 days ago
Dental Front Desk Associate
Advanced Implant & Periodontics
77 Thomas Johnson Drive, Frederick, MD 21702
From 24/hr
About the Practice
N/A Team Members
Dentrix Software
Office Tour & Photos
Job Description
Job Summary
We are seeking a dynamic and organized Dental Front Desk Associate to join our vibrant specialty dental team! In this pivotal role, you will be the first point of contact for patients, providing exceptional customer service while managing a variety of administrative duties. Your energetic approach and attention to detail will ensure smooth clinic operations, accurate documentation, and a welcoming environment for all patients. If you thrive in fast-paced settings and possess a passion for healthcare support, this opportunity is perfect for you!
Duties
Greet patients warmly and handle all front desk responsibilities with enthusiasm and professionalism
Verify patient insurance coverage through insurance verification processes, including Medicare and other third-party payers
Schedule appointments efficiently using Dentrix
Manage patient check-in and check-out procedures, including updating medical records and collecting necessary documentation
Process payments, perform collection tasks, and handle billing questions
Maintain accurate electronic health records (EHR) and dental records, ensuring compliance with HIPAA regulations and documentation review standards
Answer multi-line phone systems with excellent phone etiquette, address patient inquiries promptly, and coordinate appointment reminders
Assist with insurance claims submission, follow-up on outstanding balances, and ensure proper coding
Experience
Previous experience working in a dental office or medical clinic setting is highly preferred
Strong knowledge of dental terminology
Familiarity with Dentrix is essential
Proven ability to handle billing processes including insurance verification and Medicare claims processing
Excellent computer skills with proficiency in Microsoft Office Suite (Word, Excel) and office management software
Demonstrated customer service skills with the ability to communicate effectively in person and over the phone in a professional manner
Join our team to make a positive impact on patients’ lives while advancing your career in a supportive and energetic environment!
Pay: From $24.00 per hour
Benefits:
401(k)
401(k) matching
Health insurance
Life insurance
Paid time off
Vision insurance
Work Location: In person
We are seeking a dynamic and organized Dental Front Desk Associate to join our vibrant specialty dental team! In this pivotal role, you will be the first point of contact for patients, providing exceptional customer service while managing a variety of administrative duties. Your energetic approach and attention to detail will ensure smooth clinic operations, accurate documentation, and a welcoming environment for all patients. If you thrive in fast-paced settings and possess a passion for healthcare support, this opportunity is perfect for you!
Duties
Greet patients warmly and handle all front desk responsibilities with enthusiasm and professionalism
Verify patient insurance coverage through insurance verification processes, including Medicare and other third-party payers
Schedule appointments efficiently using Dentrix
Manage patient check-in and check-out procedures, including updating medical records and collecting necessary documentation
Process payments, perform collection tasks, and handle billing questions
Maintain accurate electronic health records (EHR) and dental records, ensuring compliance with HIPAA regulations and documentation review standards
Answer multi-line phone systems with excellent phone etiquette, address patient inquiries promptly, and coordinate appointment reminders
Assist with insurance claims submission, follow-up on outstanding balances, and ensure proper coding
Experience
Previous experience working in a dental office or medical clinic setting is highly preferred
Strong knowledge of dental terminology
Familiarity with Dentrix is essential
Proven ability to handle billing processes including insurance verification and Medicare claims processing
Excellent computer skills with proficiency in Microsoft Office Suite (Word, Excel) and office management software
Demonstrated customer service skills with the ability to communicate effectively in person and over the phone in a professional manner
Join our team to make a positive impact on patients’ lives while advancing your career in a supportive and energetic environment!
Pay: From $24.00 per hour
Benefits:
401(k)
401(k) matching
Health insurance
Life insurance
Paid time off
Vision insurance
Work Location: In person
Requirements
• Multi-line phone systems
• Records management
• Microsoft Excel
• HIPAA
• Availity
• Records management
• Microsoft Excel
• HIPAA
• Availity
About Advanced Implant & Periodontics
Frederick Implant and Periodontics is a leading dental practice in Frederick, MD, specializing in advanced dental implants, periodontics, and oral surgery. Our team of experienced professionals is dedicated to providing personalized care using cutting-edge technology.