full-time 6 days ago
Dental Front Desk Associate
egao
Jacksonville, FL 32204
18 - 25/hr
About the Practice
N/A Team Members
Other Software
Office Tour & Photos
Job Description
Job Overview
We are a patient-focused private dental practice seeking a friendly, organized, and dependable Front Desk Receptionist to join our team. The ideal candidate will provide excellent customer service, maintain a positive patient experience, and assist with daily administrative tasks.
The dental receptionist will be the first point of contact for patients and play a key role in keeping the dental office running smoothly.
Responsibilities
Greet patients and provide a welcoming front desk experience
Manage dental scheduling and maintain an efficient daily schedule
Answer phones, return calls, and handle patient inquiries
Verify dental insurance benefits and explain coverage clearly
Collect co-pays, payments, and outstanding balances
Confirm appointments and follow up on no-shows
Handle paperwork such as consent forms and medical histories
Enter and maintain accurate patient information in dental software
Explain treatment costs and payment plans to patients
Coordinate with clinical staff to ensure smooth patient flow
Requirements
Proven experience in office administration with strong organizational skills
Excellent computer literacy and familiarity with data entry and document proofreading and experience with Opendental will be plus.
Strong customer service skills with the ability to handle phone calls professionally and courteously
Bilingual abilities are highly desirable to serve diverse client needs effectively
Experience with multi-line phone systems, calendar management, and office management tools preferred
Previous experience as a dental receptionist or personal assistant is a plus, especially in medical or dental settings
Ability to manage time efficiently while handling multiple tasks in a fast-paced environment
Join us as a Front Desk Associate where your proactive attitude will shine! Bring your organizational talents, technical skills, and passion for customer support to create a welcoming atmosphere that makes every visitor feel valued. This paid role is perfect for someone eager to grow their administrative expertise in a vibrant professional setting.
Pay: $18.00 - $25.00 per hour
Benefits:
Employee discount
Flexible schedule
Flextime
Free parking
Opportunities for advancement
Paid time off
Work Location: In person
We are a patient-focused private dental practice seeking a friendly, organized, and dependable Front Desk Receptionist to join our team. The ideal candidate will provide excellent customer service, maintain a positive patient experience, and assist with daily administrative tasks.
The dental receptionist will be the first point of contact for patients and play a key role in keeping the dental office running smoothly.
Responsibilities
Greet patients and provide a welcoming front desk experience
Manage dental scheduling and maintain an efficient daily schedule
Answer phones, return calls, and handle patient inquiries
Verify dental insurance benefits and explain coverage clearly
Collect co-pays, payments, and outstanding balances
Confirm appointments and follow up on no-shows
Handle paperwork such as consent forms and medical histories
Enter and maintain accurate patient information in dental software
Explain treatment costs and payment plans to patients
Coordinate with clinical staff to ensure smooth patient flow
Requirements
Proven experience in office administration with strong organizational skills
Excellent computer literacy and familiarity with data entry and document proofreading and experience with Opendental will be plus.
Strong customer service skills with the ability to handle phone calls professionally and courteously
Bilingual abilities are highly desirable to serve diverse client needs effectively
Experience with multi-line phone systems, calendar management, and office management tools preferred
Previous experience as a dental receptionist or personal assistant is a plus, especially in medical or dental settings
Ability to manage time efficiently while handling multiple tasks in a fast-paced environment
Join us as a Front Desk Associate where your proactive attitude will shine! Bring your organizational talents, technical skills, and passion for customer support to create a welcoming atmosphere that makes every visitor feel valued. This paid role is perfect for someone eager to grow their administrative expertise in a vibrant professional setting.
Pay: $18.00 - $25.00 per hour
Benefits:
Employee discount
Flexible schedule
Flextime
Free parking
Opportunities for advancement
Paid time off
Work Location: In person
Requirements
• Administrative experience
• Customer support
• Computer operation
• Multi-line phone systems
• Organizational skills
• Administrative experience (1–2 years)
• Customer support experience (1–2 years)
• Multi-line phone system experience (1–2 years)
• Customer support
• Computer operation
• Multi-line phone systems
• Organizational skills
• Administrative experience (1–2 years)
• Customer support experience (1–2 years)
• Multi-line phone system experience (1–2 years)
About egao
City of Jacksonville is dedicated to providing transparent government services to its citizens. From promoting accountability through transparency dashboards to offering mobile apps like JaxReady and MyJax for citizen convenience, the city is committed to improving the quality of life in Jacksonville.