Dental Front Desk & Billing / Treatment Coordinator

Overview
We are seeking a dedicated and detail-oriented Dental Front Desk & Billing Coordinator to join our dynamic dental team. The ideal candidate will possess strong administrative skills, excellent communication abilities, and a thorough understanding of dental office operations. This role is vital in ensuring smooth front desk functions, accurate billing processes, and exceptional patient service. The successful candidate will be committed to maintaining compliance with healthcare regulations while providing a welcoming environment for patients and staff alike.

Responsibilities
Greet and check in patients professionally and warmly
Answer phones and schedule appointments efficiently
Verify dental insurance benefits and eligibility
Submit insurance claims and follow up on outstanding claims
Post insurance and patient payments accurately
Prepare and present treatment estimates to patients
Explain insurance coverage, copays, and financial responsibilities
Discuss payment options and assist patients with financial arrangements
Manage patient accounts and treatment estimates
Maintain organized patient records and office documentation
Coordinate with clinical staff to ensure smooth daily operations
Qualifications
Dental office experience preferred
Knowledge of dental insurance and billing procedures
Experience presenting treatment plans and treatment estimates preferred
Understanding of dental insurance breakdowns and patient financial coordination
Experience with dental software preferred
Strong communication and customer service skills
Ability to multitask in a fast-paced environment
Reliable, professional, and team-oriented
Pay: $22.00 - $30.00 per hour
Benefits:
401(k)
401(k) matching
Continuing education credits
Dental insurance
Employee discount
Free parking
Paid sick time
Paid time off
Work Location: In person