Dental Front Desk Coordinator

Overview:

Crabtree Valley Dental is now hiring a Full Time Dental Front Desk Coordinator in Raleigh, North Carolina!

As a Full Time Dental Front Desk Coordinator, come join our community of collaborative, high-quality clinical, business and operations professionals.

We are looking for a new team member that is self-motivated, driven, great with multi-tasking and loves providing great customer service to our wonderful dental patients!

The ideal candidate needs to be efficient at submitting insurance claims, posting insurance payments, and have solid overall front office knowledge.

Full Time Dental Front Desk Coordinator Schedule:

Monday - Thursday 7:30am - 4:30pm and Friday 7:30am - 2:30pm

Full Time Benefits

Competitive Compensation based on Experience

Monthly Team Member Incentive Bonus

401K

Paid Time Off

Paid Company Holidays, Bereavement, and Jury Duty

Paid Basic Life & AD&D insurance

Medical, Dental, and Vision

Short Term Disability

Pet Insurance

Accidental Injury, Critical Illness, and Hospital Indemnity plans with wellness incentives

Additional Practice Advantages

Patient-centric community approach

Work/life balance

Opportunity for career growth

Professional development and support with continuing education

Strong business and operational teams

Employee Assistance Program for all employees and their household

Responsibilities:
Submitting insurance claims, posting insurance payments, and have solid overall front office knowledge

Welcome and greet patients for positive first impressions

Patient check in/out

Appointment scheduling

Coordinating patient payments

Answers incoming calls

Confirm appointments

Confirming patient information and gathering needed patient documentation

Brief patients on treatment plans and practice’s policies

Presenting treatment plans

Knowledge of case acceptances, budgeting, and insurance

Qualifications:
High school diploma required

2 or more years dental front office experience preferred

Computer proficiency and ability to learn new programs

Exemplary customer service and interpersonal skills

Positive attitude and professional demeanor

Outstanding verbal and written communication skills

Strong multi-tasking and organizational skills

Ability to collaborate with a team

Knowledge and ability to execute Insurance Verifications, Claims Management

Confident and skilled in dental treatment case presentations

Experienced in creating scheduling productive and efficient provider schedules

Self starter, quick learner, reliable

Prolonged sitting and standing as needed

Ability to lift up to 10 lbs.

Equal Employment Opportunity:

Star Dental Partners provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.