Dental Front Desk Coordinator

Job Overview
We are seeking an energetic and detail-oriented Dental Front Desk Coordinator to join our dynamic dental team. In this vital role, you will serve as the first point of contact for patients, ensuring a smooth and welcoming experience from appointment scheduling to check-out. Your expertise in medical administrative support, insurance verification, and patient service will help streamline office operations and enhance patient satisfaction. This position offers an exciting opportunity to contribute to a busy dental clinic while utilizing your strong organizational skills and comprehensive knowledge of dental and medical terminology.

Duties
Greet patients warmly and manage multi-line phone systems with professionalism and excellent phone etiquette
Schedule appointments efficiently using dental practice management software
Verify insurance coverage, process claims, and handle billing
Review patient documentation for accuracy and completeness, ensuring compliance with HIPAA regulations
Collect payments, perform medical collections, and manage accounts receivable with attention to detail
Maintain accurate dental records and medical records in electronic health record (EHR) systems
Assist with intake procedures, including patient registration, data entry, and updating medical history forms
Coordinate with clinical staff to ensure timely patient flow and accurate documentation of care plans
Manage office supplies, filing systems, and administrative tasks to support daily clinic operations
Demonstrate exceptional customer service by addressing patient inquiries promptly and courteously
Experience
Proven experience in a dental office or healthcare setting with front desk or administrative responsibilities
Strong knowledge of dental terminology, medical terminology, ICD-10/ICD-9 coding, CPT coding, and dental billing processes
Familiarity with EMR/EHR systems
Experience with insurance verification procedures including Medicare and private insurers
Excellent computer skills including proficiency in Microsoft Office Suite (Word, Excel)
Demonstrated ability to handle sensitive health information in compliance with HIPAA standards
Strong organizational skills with the ability to multitask efficiently
Exceptional communication skills coupled with professional phone etiquette and customer service orientation
Join our team as a Dental Front Desk Coordinator where your enthusiasm for helping others combined with your administrative expertise will make a meaningful difference every day. We value dedicated professionals committed to delivering outstanding patient care while supporting the smooth operation of our busy dental practice.

Pay: From $20.00 per hour
Benefits:
401(k)
401(k) matching
Employee discount
Paid time off
Work Location: In person