full-time 21 days ago
Dental Front Desk Coordinator
Next Generation Dentistry
673 East Wilbeth Road, Akron, OH 44306
19 - 50/hr
About the Practice
N/A Team Members
Open Dental Software
Office Tour & Photos
Job Description
Company Overview
Next Generation Dentistry is a growing professional and friendly practice that utilizes cutting-edge technology to provide efficient dental care. Our dedicated team is committed to delivering exceptional service in a comfortable environment, ensuring every patient receives the highest quality oral health support. New larger location opening 2026!
Job Overview
The Dental Front Office Coordinator serves as the first point of contact for patients and plays a key role in the daily operations of the practice. Responsibilities include scheduling, patient communication, insurance processing, payment processing, and maintaining accurate patient accounts. Our hours are 8:00-4:00 Monday to Thursday.
Responsibilities
Greet and check in/check out patients in a friendly, professional manner
Answer phone calls, schedule appointments, and manage provider calendars
Verify dental insurance eligibility and benefits
Collect copays and process patient payments
Post payments and manage daily financial transactions
Send patient statements and follow up on outstanding balances
Assist with basic insurance claims follow-up as needed
Maintain accurate patient records in practice management software
Coordinate with clinical staff to ensure smooth patient flow
Handle patient questions and provide excellent customer service
Qualifications
Minimum 1–2 years of dental front office experience preferred
Experience with Open Dental software strongly preferred
Knowledge of dental insurance verification and billing
Strong communication and customer service skills
Excellent organizational skills and attention to detail
Ability to manage multiple tasks in a fast-paced environment
Proficiency with standard computer applications and office technology
Associates degree preferred; equivalent dental office experience will be considered in place of a degree
Join us to be part of a vibrant team dedicated to providing outstanding dental care while supporting your professional growth!
Pay: $19.00 - $50.00 per hour
Benefits:
401(k)
401(k) matching
Cash balance pension plan
Employee discount
Health insurance
Opportunities for advancement
Paid time off
Paid training
Work Location: In person
Next Generation Dentistry is a growing professional and friendly practice that utilizes cutting-edge technology to provide efficient dental care. Our dedicated team is committed to delivering exceptional service in a comfortable environment, ensuring every patient receives the highest quality oral health support. New larger location opening 2026!
Job Overview
The Dental Front Office Coordinator serves as the first point of contact for patients and plays a key role in the daily operations of the practice. Responsibilities include scheduling, patient communication, insurance processing, payment processing, and maintaining accurate patient accounts. Our hours are 8:00-4:00 Monday to Thursday.
Responsibilities
Greet and check in/check out patients in a friendly, professional manner
Answer phone calls, schedule appointments, and manage provider calendars
Verify dental insurance eligibility and benefits
Collect copays and process patient payments
Post payments and manage daily financial transactions
Send patient statements and follow up on outstanding balances
Assist with basic insurance claims follow-up as needed
Maintain accurate patient records in practice management software
Coordinate with clinical staff to ensure smooth patient flow
Handle patient questions and provide excellent customer service
Qualifications
Minimum 1–2 years of dental front office experience preferred
Experience with Open Dental software strongly preferred
Knowledge of dental insurance verification and billing
Strong communication and customer service skills
Excellent organizational skills and attention to detail
Ability to manage multiple tasks in a fast-paced environment
Proficiency with standard computer applications and office technology
Associates degree preferred; equivalent dental office experience will be considered in place of a degree
Join us to be part of a vibrant team dedicated to providing outstanding dental care while supporting your professional growth!
Pay: $19.00 - $50.00 per hour
Benefits:
401(k)
401(k) matching
Cash balance pension plan
Employee discount
Health insurance
Opportunities for advancement
Paid time off
Paid training
Work Location: In person
Requirements
• Administrative experience
• HIPAA
• Records management
• Documentation review
• Administrative experience (1–2 years)
• HIPAA
• Records management
• Documentation review
• Administrative experience (1–2 years)
About Next Generation Dentistry
Next Generation Dentistry in Akron, OH, is a patient-centered dental practice built on the foundation of listening to patients' concerns and providing exceptional care in a warm, welcoming environment. For over twenty years, they have been offering high-quality dental services, from regular cleanings to full-mouth makeovers, all while prioritizing patient comfort and understanding.