Dental Front Desk Coordinator

About Us
Aurora TenderCare Dental is a new, family-focused dental practice serving children, teens, and young adults in the Aurora community. Our mission is to provide gentle, compassionate, and high-quality dental care while creating a positive experience for every patient and family who walks through our doors.

We are looking for a friendly, organized, and dependable Front Desk Coordinator who enjoys working with families and wants to be part of building an exciting new practice from the ground up.

Position Overview
The Front Desk Coordinator is the first point of contact for patients and families. This team member plays a vital role in creating an exceptional patient experience by managing appointments, answering phones, verifying insurance benefits, collecting payments, and helping the office run smoothly each day.

The ideal candidate is warm, professional, detail-oriented, and comfortable multitasking in a fast-paced environment.

Responsibilities
Greet patients and families with a welcoming and positive attitude
Answer incoming phone calls and assist with scheduling appointments
Confirm appointments and manage patient recall systems
Verify dental insurance benefits and eligibility
Collect copayments and patient balances
Check patients in and out efficiently
Maintain accurate patient records and documentation
Assist with treatment plan presentation and financial arrangements
Respond to patient questions regarding appointments, insurance, and office policies
Help maintain a clean, organized, and professional reception area
Support practice growth through excellent customer service and patient communication
Qualifications
Preferred:
Previous dental front office experience
Knowledge of dental insurance verification and billing
Experience with Open Dental, Dentrix, Eaglesoft, or similar dental software
Understanding of dental terminology
Bilingual - Spanish
Required:
High school diploma or equivalent
Strong communication and customer service skills
Excellent organizational and multitasking abilities
Professional appearance and positive attitude
Reliable transportation and punctual attendance
Ability to work independently and as part of a team
What We're Looking For
We value team members who are:
Friendly and patient-focused
Dependable and accountable
Positive and solution-oriented
Eager to learn and grow
Comfortable helping build a new practice
Passionate about serving children, teens, and families
Benefits
Competitive hourly pay starting at $19/hour
Additional training opportunity (if needed)
Opportunities for growth as the practice expands
Supportive and positive work environment
Potential performance-based bonuses as the practice grows
Join Our Team!

If you're excited about helping create an outstanding patient experience and want to be part of a growing dental practice from the very beginning, we'd love to hear from you.

Pay: From $19.00 per hour
Benefits:
Employee discount
Work Location: In person