Dental Front Desk Coordinator

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A dental front desk that feels like a spa.

Cova Dental is a modern private practice built around one idea: dental visits should feel calm, personal, and genuinely welcoming. Soft lighting, warm greetings, no rushing, no sales pressure. Patients tell us they actually look forward to coming in — and that starts the moment they walk through the door.

We're looking for a Dental Front Desk Coordinator who already knows the dental side and wants to deliver that experience at a higher level than the average office allows. You know the rhythm of a dental schedule, you can talk insurance without flinching, and you understand that how a patient is treated at the front desk shapes everything that happens in the chair.

What you'll do
Greet every patient warmly by name and set the tone for their visit
Answer phones and respond to messages with genuine care — never rushed, never robotic
Schedule and confirm appointments, manage recall, and keep the daily schedule full and flowing
Check patients in and out and collect payments at time of service
Verify dental insurance and track benefits
Keep the reception area calm, clean, and inviting — refreshments stocked, ambiance right
Follow up with patients after treatment and help them feel looked after between visits
Support the clinical team so the day runs smoothly from open to close
What we're looking for
At least 1 year of dental front office experience (dental receptionist or front desk)
Working knowledge of dental terminology, scheduling, and insurance verification
A warm, genuinely friendly presence — this matters as much to us as the technical skills
Strong communication skills, in person and over the phone
Organized and calm under pressure; comfortable juggling a busy schedule
Reliable, punctual, and a real team player
Comfortable with dental practice management software and quick to learn new systems
High school diploma or equivalent
You do not need treatment coordinating or case presentation experience — that's something we'll teach you. If you have the dental front office foundation and the right personality, we'll train you on the rest of how we do things here.

Room to grow
We want someone who's building a career, not filling a seat. You'll be personally trained in treatment coordination — presenting treatment plans, walking patients through financial options, and helping them say yes to the care they need. From there the path continues into insurance and billing and office management as the practice grows. We invest in people who invest in us, and we'd rather promote from within than hire from outside.

What we offer
$17.00 – $21.00 per hour, based on experience
Free and discounted dental care for you after 6 months
Performance bonuses
Hands-on training
A supportive, drama-free team in a beautiful, modern office
Monday–Friday schedule
Convenient Cooper City/Davie location — easy commute from Davie, Pembroke Pines, Weston, Southwest Ranches, and Plantation
Pay: $17.00 - $21.00 per hour
Expected hours: 35.0 – 40.0 per week
Benefits:
Employee discount
Experience:
Dental Front desk: 1 year (Required)
Language:
Spanish (Preferred)
Ability to Commute:
Davie, FL 33328 (Required)
Work Location: In person