Dental Front Desk Coordinator – Full Time

We are a busy, patient-focused specialty dental practice seeking an experienced Dental Front Desk Coordinator to join our team.

Our practice prides itself on providing an exceptional level of care and service. We believe the patient experience begins long before a patient sits in the dental chair, it starts with the first phone call and continues through every interaction with our team.

We are looking for someone who understands that philosophy and naturally goes above and beyond to make patients feel welcomed, cared for, and confident in our practice.

What We’re Looking For:
The ideal candidate is professional, personable, highly organized, and comfortable working in a fast-paced environment. This position requires someone who can provide warm, attentive service while simultaneously managing the administrative demands of a busy specialty practice.

Dentrix experience is required. Previous dental front office experience is required.

Responsibilities
Provide an exceptional patient experience, both in person and over the phone
Answer incoming calls with professionalism, warmth, and confidence
Schedule and coordinate patient appointments
Manage a busy schedule while maintaining accuracy and attention to detail
Enter and maintain accurate patient information in Dentrix
Handle patient forms, records, correspondence, and other clerical responsibilities
Communicate effectively with patients, referring offices, and clinical team members
Anticipate patient and practice needs rather than simply reacting to them
Manage multiple priorities simultaneously without allowing the patient experience to suffer
Remain composed, professional, and solution-oriented during high-demand moments
Work collaboratively with the entire team to keep the day running smoothly
Qualifications
Our ideal candidate will have:
Experience using Dentrix
Previous dental front office or dental administrative experience
Exceptional telephone etiquette and communication skills
Strong customer service instincts and a genuine desire to help people
Excellent clerical, organizational, and computer skills
Strong attention to detail and follow-through
The ability to multitask and prioritize effectively
The ability to function well in a fast-paced, high-demand environment
Professionalism, reliability, and discretion
A calm, positive demeanor, particularly when the office becomes busy
Strong teamwork and communication skills
The initiative to recognize what needs to be done and take action
Schedule & Compensation
This is a full-time, four-day-per-week position:
Monday–Thursday | 7:45 AM–5:30 PM
Starting compensation is $22–$25 per hour, commensurate with experience.

Benefits
Benefits are available and include:
Health insurance
Short-term disability
Paid time off
401(k)
Who Will Thrive in This Position
You will likely be a great fit if you are someone who notices the details.

You remember the patient who seemed nervous on the phone. You recognize when the schedule needs attention before it becomes a problem. You communicate clearly with your teammates. You can handle the phone ringing, patients arriving, and multiple priorities requiring your attention without becoming flustered or allowing your level of service to change.

Most importantly, you understand that excellent customer service is an essential part of excellent patient care.

We are a specialty practice with high standards, and we take pride in going above and beyond for our patients. We are looking for someone who shares those standards and wants to be part of a team that genuinely cares about the experience we provide.

If you have dental front office experience, are proficient with Dentrix, and take pride in providing outstanding service, we would love to hear from you.

Pay: $22.00 - $25.00 per hour
Expected hours: 36.0 – 40.0 per week
Benefits:
401(k)
401(k) matching
Disability insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Work Location: In person