Dental Front Desk Coordinator

FRONT DESK COORDINATOR WANTED — HELP US CREATE AMAZING FIRST IMPRESSIONS!

You know that feeling when you walk into a business and immediately think:
“These people really care.”
That’s the feeling we want every child and parent to have when they walk through our doors.

And that starts with YOU.

We’re looking for a warm, organized, energetic Front Desk Coordinator to become one of the first friendly faces of our pediatric dental practice.

This isn’t just a “sit at the front desk and answer phones” position.

You’ll help set the tone for the entire patient experience.

Our mission is to help children grow up without fear of the dentist by creating positive experiences built on compassion, honesty, trust, education, and exceptional care.

YOU MAY BE OUR PERSON IF…
Your smile can be heard through the phone
You genuinely enjoy helping people
You’re comfortable talking with children AND parents
You know how to make someone feel welcome from the first conversation
You’re organized and love keeping things moving
You communicate clearly, professionally, and kindly
You’re a team player who jumps in when someone needs help
You can solve problems without creating drama
You enjoy learning new things
You bring positive energy without needing to be the center of attention
WHAT YOU’LL DO
Welcome patients and families with warmth and enthusiasm
Answer incoming calls and help families schedule appointments
Create an excellent experience from the very first phone call
Coordinate the schedule and help keep the day running smoothly
Confirm appointments and communicate with families
Collect and enter patient and insurance information
Help explain financial and scheduling information clearly
Check patients in and out
Collect payments as appropriate
Help parents understand what happens next
Support the clinical team and communicate throughout the day
Help create the kind of service families tell their friends about
WHAT OUR CULTURE LOOKS LIKE
We want to build a team where people feel:
Valued
Supported
Heard
Encouraged to grow
Accountable to one another
Comfortable laughing and celebrating together
Proud of the experience they create for families
We believe in integrity, compassion, transparency, prevention, education, innovation, lifelong learning, and exceptional pediatric dental care.

Most importantly:
Every child should feel safe, every parent should feel informed, and every team member should feel empowered to make a difference.

THE DETAILS
Location: 225 W Hillcrest Dr, suite 203 Thousand Oaks, CA
Dental experience: Minimum of 1 year
If you want a front-office role where your personality, communication skills, and ability to connect with people truly matter, we’d love to meet you.

Pay: $20.00 - $23.00 per hour
Work Location: In person