Practice location
full-time 11 days ago

Dental Front Desk Coordinator

ConfDental

Odenton, MD 21113
20 - 25/hr

About the Practice

N/A Team Members
Dentrix Software

Office Tour & Photos

Job Description

Location: Odenton, MD
Position Type: Full-Time
Compensation: 20-25 / hour (Based on experience) + Benefits
About Us
We pride ourselves on providing exceptional, patient-centered care in a warm and modern environment. We value teamwork, continuous improvement, and delivering a seamless experience for every patient who walks through our doors. We are seeking a personable, organized, and reliable Dental Front Desk Coordinator to join our growing team.

What You’ll Do
As the face of our practice, you will oversee the daily flow of our front office, delivering outstanding customer service while keeping our schedule and administrative operations running smoothly.

Patient Hospitality & Scheduling: Warmly greet patients, manage check-in/check-out, answer phones, and optimize our daily schedule to maintain smooth patient flow and chair utilization.

Insurance Verification & Billing: Verify dental insurance coverage prior to visits, accurately calculate co-pays and deductibles, collect payments at time of service, and present financial options for treatment plans.

Patient Retention: Manage recall lists, send appointment reminders, and follow up on unscheduled treatment to keep our patients on track with their oral health.

Practice Coordination: Utilize practice management software (Open Dental) to track patient communications, process digital intake forms, and collaborate closely with clinical staff.

What We’re Looking For
Experience: 1+ years of experience in a dental office front desk role (preferred).

Software: Familiarity with Open Dental (or Dentrix/Eaglesoft) and digital intake systems.

Knowledge: Sound understanding of dental terminology, PPO insurance verification, basic CDT coding, and strict adherence to HIPAA regulations.

Skillset: Strong multi-tasking abilities, clear communication skills, and a friendly, solution-oriented mindset.

MUST have Saturday availability
Benefits & Perks
Competitive hourly pay based on experience
Paid Time Off (PTO) & Paid Holidays
Dental coverage for you and your immediate family
Opportunities for professional growth and continuing education
How to Apply
If you are passionate about patient care and thrive in a collaborative environment, we’d love to meet you! Please submit your resume along with a brief introduction detailing your dental front office experience
Job Types: Full-time, Part-time
Pay: $20.00 - $25.00 per hour
Benefits:
401(k)
401(k) matching
Health insurance
Paid time off
Work Location: In person

Requirements

• Teamwork
• Dental terminology
• HIPAA

About ConfDental

True Dental in Odenton, MD is committed to providing top-notch care and staying true to their patients. Dr. Jai Shin, Dr. Julie Shin, and the entire team ensure personalized care and comprehensive treatment plans tailored to each individual. With a focus on quality service and patient comfort, True Dental aims to deliver a smile makeover experience that leaves patients happy.