full-time 7 days ago
Dental Front Desk Coordinator / Receptionist
Villlage Dental of Streetsville
168 Queen St S #105, Mississauga, ON, L5M 1K8
22–29/hr
About the Practice
6 Team Members
Other Software
Office Tour & Photos
Job Description
About the Role
At Valley View Family Dental, we pride ourselves on providing welcoming, patient-centred dental care to the Dundas community.
We are looking for a friendly, organized, and experienced Dental Front Desk Coordinator to join our team.
As the first point of contact for our patients, you will play an important role in creating a positive experience while ensuring the smooth and efficient operation of our front desk.
If you enjoy building relationships with patients, have a strong background in dental administration, and thrive in a busy, team-oriented environment, we’d love to hear from you!
Key Responsibilities
Patient Experience: Warmly welcome patients, manage check-ins and check-outs, answer phone calls, and maintain a professional and inviting reception area.
Appointment Scheduling: Book, confirm, and coordinate appointments while helping maintain an efficient daily schedule.
Patient Records: Maintain accurate and confidential patient records in accordance with Ontario’s Personal Health Information Protection Act (PHIPA).
Insurance and Billing: Verify insurance coverage, submit and process dental claims, manage direct billing, collect payments, and assist patients with insurance and financial inquiries.
Treatment Coordination: Help patients understand recommended treatment, estimates, insurance coverage, and appointment requirements.
Team Collaboration: Work closely with dentists, hygienists, dental assistants, and fellow administrative staff to support efficient daily operations.
Qualifications
Experience: Minimum 2 years of experience in dental reception or dental administration.
Dental Software: Experience with dental practice management software is required. Familiarity with Tracker is a strong asset.
Dental Knowledge: Good understanding of dental terminology, common procedures, treatment estimates, and Canadian dental insurance processes.
Communication: Excellent verbal and written communication skills with a friendly, professional, and patient-focused approach.
Organization: Strong attention to detail, multitasking abilities, and the confidence to manage a busy front desk.
Teamwork: Reliable, adaptable, and comfortable working collaboratively in a supportive environment.
What We Offer
Competitive compensation based on experience and qualifications.
A friendly, respectful, and supportive team environment.
Consistent and predictable working hours.
An established, community-focused dental practice.
Opportunities for professional development and continued learning.
How to Apply
If you’re an experienced dental administrator who takes pride in providing excellent patient care and keeping an office running smoothly, we’d love to meet you.
Please submit your resume along with a brief introduction explaining why you’d be a great fit for our team.
We look forward to hearing from you!
Job Type: Full-time
Pay: $22.00-$29.00 per hour
Benefits:
Dental care
On-site parking
Ability to commute/relocate:
Dundas, ON: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person
At Valley View Family Dental, we pride ourselves on providing welcoming, patient-centred dental care to the Dundas community.
We are looking for a friendly, organized, and experienced Dental Front Desk Coordinator to join our team.
As the first point of contact for our patients, you will play an important role in creating a positive experience while ensuring the smooth and efficient operation of our front desk.
If you enjoy building relationships with patients, have a strong background in dental administration, and thrive in a busy, team-oriented environment, we’d love to hear from you!
Key Responsibilities
Patient Experience: Warmly welcome patients, manage check-ins and check-outs, answer phone calls, and maintain a professional and inviting reception area.
Appointment Scheduling: Book, confirm, and coordinate appointments while helping maintain an efficient daily schedule.
Patient Records: Maintain accurate and confidential patient records in accordance with Ontario’s Personal Health Information Protection Act (PHIPA).
Insurance and Billing: Verify insurance coverage, submit and process dental claims, manage direct billing, collect payments, and assist patients with insurance and financial inquiries.
Treatment Coordination: Help patients understand recommended treatment, estimates, insurance coverage, and appointment requirements.
Team Collaboration: Work closely with dentists, hygienists, dental assistants, and fellow administrative staff to support efficient daily operations.
Qualifications
Experience: Minimum 2 years of experience in dental reception or dental administration.
Dental Software: Experience with dental practice management software is required. Familiarity with Tracker is a strong asset.
Dental Knowledge: Good understanding of dental terminology, common procedures, treatment estimates, and Canadian dental insurance processes.
Communication: Excellent verbal and written communication skills with a friendly, professional, and patient-focused approach.
Organization: Strong attention to detail, multitasking abilities, and the confidence to manage a busy front desk.
Teamwork: Reliable, adaptable, and comfortable working collaboratively in a supportive environment.
What We Offer
Competitive compensation based on experience and qualifications.
A friendly, respectful, and supportive team environment.
Consistent and predictable working hours.
An established, community-focused dental practice.
Opportunities for professional development and continued learning.
How to Apply
If you’re an experienced dental administrator who takes pride in providing excellent patient care and keeping an office running smoothly, we’d love to meet you.
Please submit your resume along with a brief introduction explaining why you’d be a great fit for our team.
We look forward to hearing from you!
Job Type: Full-time
Pay: $22.00-$29.00 per hour
Benefits:
Dental care
On-site parking
Ability to commute/relocate:
Dundas, ON: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person
Requirements
• Dental receptionist
• Patient service
• Administrative experience
• Phone etiquette
• Schedule management
• Patient service
• Administrative experience
• Phone etiquette
• Schedule management
About Villlage Dental of Streetsville
Village Dental of Streetsville in Mississauga is a trusted family-owned and operated practice dedicated to providing high-quality dental care. Their experienced team focuses on individualized treatments, building long-lasting relationships based on trust, comfort, and satisfaction.