Dental Front Desk Coordinator

Job Overview
We are seeking an energetic and detail-oriented Dental Front Desk Coordinator to join our dynamic dental team. In this vital role, you will be the welcoming face of our practice, ensuring smooth daily operations and delivering exceptional patient service. Your enthusiasm and organizational skills will help create a positive experience for every patient while efficiently managing administrative tasks. This paid position offers an exciting opportunity to contribute to a thriving dental clinic environment, supporting both clinical staff and patients alike.

Responsibilities
Greet patients warmly, verify their appointment details, and facilitate a seamless check-in process using electronic health records (EHR) systems such as Open Dental
Manage patient scheduling through multi-line phone systems, ensuring timely appointments and efficient clinic flow
Verify insurance coverage, perform insurance eligibility checks, and handle insurance verifications accurately.

Collect payments, process medical collections, and handle billing procedures in compliance with HIPAA and healthcare regulations.

Review documentation for accuracy, ensuring all medical records are complete and up-to-date.

Maintain confidentiality of patient information by adhering to clinical confidentiality policies and health information management standards
Assist with administrative support tasks including filing, data entry (10 key typing), and managing medical records with attention to detail
Requirements
Proven experience in a dental office or medical administrative role with familiarity in dental terminology and medical billing practices
Strong knowledge of health insurance processes including verification, claims submission, CDT coding, Medicare, and Medicaid procedures
Proficiency with EMR systems such as Open Dental, Dentrix, Eaglesoft, or similar platforms.

Excellent computer skills including Microsoft Office Suite (Word, Excel) and electronic health records (EHR) management software
Exceptional customer service skills combined with professional phone etiquette and effective communication abilities
Ability to handle multiple priorities efficiently in a fast-paced environment while maintaining clinical confidentiality at all times
Bilingual abilities are preferred to serve diverse patient populations effectively
Prior clinic or dental office experience is highly valued; familiarity with dental office management software like Open Dental, Dentrix or Eaglesoft is a plus
Join us as a Dental Front Desk Coordinator where your enthusiasm fuels our team’s success! Your dedication will help create a welcoming environment that patients trust and appreciate. We’re committed to supporting your professional growth through ongoing training in medical coding, documentation review, health insurance knowledge, and office management best practices. This is more than just a job — it’s an opportunity to make a meaningful difference in patients’ lives every day!

Pay: $19.00 - $25.00 per hour
Benefits:
Employee discount
On-the-job training
Opportunities for advancement
Paid time off
Uniform allowance
Work Location: In person