Dental Front Desk Help

Job Overview
We are seeking a dynamic and friendly Dental Front Desk Help-MUST HAVE DENTAL OFFICE EXP- to join our vibrant dental practice team! In this essential role, you will be the first point of contact for patients, providing exceptional customer service while managing a variety of administrative duties. Your energetic approach and attention to detail will help ensure smooth daily operations, from appointment scheduling to insurance verification. If you thrive in a fast-paced environment and are passionate about supporting patients’ dental health journeys, this is the perfect opportunity for you to make a positive impact every day!

Duties
Greet patients warmly and professionally, creating a welcoming atmosphere in the front office
Schedule appointments efficiently using dental practice management software such as Eaglesoft or Dentrix
Verify insurance coverage and benefits, including Medicare and other third-party payers, ensuring accurate billing and claims processing
Manage patient intake forms, update medical and dental records, and review documentation for completeness and accuracy
Handle multi-line phone systems with excellent phone etiquette, addressing patient inquiries promptly and courteously
Process payments, perform medical collections, and assist with billing procedures using EMR (Electronic Medical Records) systems like Epic, Meditech, or eClinicalWorks
Maintain organized filing systems for medical records, dental charts, and office documentation while ensuring compliance with HIPAA regulations
Assist with insurance verification, CPT coding (Current Procedural Terminology), ICD-10/ICD-9 coding, and documentation review to support accurate medical billing and coding processes
Support clinic operations by managing office supplies, scheduling follow-up appointments, and coordinating with clinical staff for smooth workflow
Experience
Prior experience working in a dental office environment is highly preferred, especially in roles such as medical receptionist or front desk support
Proficiency with dental practice management software such
Strong computer skills including Microsoft Office Suite (Word, Excel) and familiarity with EMR/EHR systems like Epic or Athenahealth
Excellent customer service skills with the ability to handle sensitive information discreetly in accordance with HIPAA standards
Demonstrated clerical experience involving filing, data entry (including 10 key typing), and multi-line phone handling
Familiarity with dental terminology and clinic experience enhances your ability to support both clinical staff and patients effectively
Join us in delivering outstanding patient care while supporting our team’s success! This paid position offers an engaging work environment where your organizational skills and positive attitude will shine. We value energetic professionals committed to excellence in healthcare administration.

Pay: $22.00 - $25.00 per hour
Benefits:
Dental insurance
Paid time off
Work Location: In person