Dental Front Desk Patient Coordinator

Job Summary
We are seeking an energetic and detail-oriented Dental Front Desk Patient Coordinator to join our dynamic dental team. In this vital role, you will serve as the first point of contact for patients, ensuring a welcoming experience while managing appointment scheduling, insurance verification, and medical record management. Your proactive approach and excellent communication skills will help streamline clinic operations, enhance patient satisfaction, and support the overall efficiency of our dental practice. This paid position offers an exciting opportunity to be part of a caring healthcare environment where your organizational talents and customer service expertise will truly shine.

Responsibilities
Greet patients warmly, answer multi-line phone systems, and provide exceptional patient service with professional phone etiquette and clear communication.

Schedule appointments efficiently using the Dentrix dental office management software , ensuring optimal clinic flow.

Verify insurance coverage and benefits, including Medicare and other private plans.

Manage patient intake processes, including collecting medical history forms, updating electronic health records (EHR systems), and reviewing documentation for accuracy.

Maintain accurate dental and medical records by filing paper documents and updating electronic files in compliance with HIPAA regulations.

Assist with insurance claims processing by understanding CPT coding, and dental billing procedures to ensure timely reimbursements.

Support clinic administrative functions such as data entry using Microsoft Office tools, dental coding review, and appointment reminders to enhance operational efficiency.

Skills
Proven experience in dental front desk operations with strong knowledge of dental terminology and dental administrative support.

Familiarity with EMR (Electronic Medical Records) systems such as Dentrix.

Ability to handle insurance verification processes accurately and efficiently while understanding CPT coding, and Medicare requirements.

Excellent customer service skills combined with professional phone etiquette and multi-line phone system proficiency.

Strong computer skills including typing (10 key typing), Microsoft Office Suite (Word, Excel), and health information management software.

Knowledge of HIPAA compliance standards to ensure patient confidentiality and secure handling of medical records.

Previous clinic or dental office experience is preferred; familiarity with dental terminology and office management practices is a plus. Join us to make a positive difference in patients’ lives by providing outstanding administrative support in a fast-paced dental environment!

Pay: $24.11 - $29.04 per hour
Benefits:
Employee discount
Health insurance
Opportunities for advancement
Paid orientation
Paid sick time
Paid time off
Professional development assistance
Work Location: In person